Outside Sales Representative (Heavy Duty Parts)

Kaizen Lab Inc.; Northwestern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in truck and trailer parts is seeking an Outside Sales Representative for their Thunder Bay location. The role involves engaging with customers, maintaining relationships, and extensive travel within the territory. Ideal candidates will have a strong sales background, excellent customer service skills, and a valid driver's license. The company offers a competitive wage, benefits, and a supportive work environment.

Benefits

Highly Competitive Wage

Yearly Bonus

Company Vehicle

Health Spending Account

Employee and Family Assistance Program

Casual Dress Code

Fun and Supportive Work Environment

Qualifications

• 3-5 years of sales experience in an outside sales role.
• Valid class 5 / G license with 5 years of Canadian driving experience.

Responsibilities

• Engage with customers to build and maintain strong business relations.
• Travel to customer locations within the assigned territory.
• Develop reporting and sales plans on customer accounts.

Skills

Customer Service

Problem Solving

Organizational Skills

Tools

Microsoft Office Suite

Job description

Fort Garry Industries is Canada's most trusted truck and trailer parts, sales and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada.

With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success!

Fort Garry Industries has an exciting opportunity for an Outside Sales Representative (Aftermarket) in our Thunder Bay location.

What You Will Do :

• The successful candidate will engage with current and new customers to build and maintain strong business relations while providing exceptional customer service.
• Travel to customer locations within the assigned territory. (Up to 75% travel time)
• Develop reporting and sales plans on customer accounts, outlining needs, issues, competitive activities, and potential for new products and services.
• Review new product applications, technical services, market conditions, advertising, and promotional trends as they are released.
• Participate in training programs that include vendors, sales, and other professional development areas.
• Uphold and embody FGI Customer Service Standards and Core Values with customers, colleagues, and stakeholders.
• Champion FGI's safety culture by performing all duties within established procedures and practices.
• Conduct industry-related presentations.
• May deliver parts to customer locations.
• Other duties as assigned.

What We Require :

• Three (3) - Five (5) years of sales experience in an outside sales role with demonstrated B2B experience and customer service required.
• Valid class 5 / G license with 5 years of Canadian driving experience required.
• A driver’s abstract with no major infractions in the last 5 years is required.
• Excellent Customer Service skills - you exceed the expectations of internal and external customers.
• A team player with a no-excuses attitude - you do what it takes to get the job done right.
• Strong follow-up and accountability mindset - you don't let issues slide.
• Exceptional problem-solving skills - you don't just spot issues, you fix them fast.
• Highly organized with a keen attention to detail - accuracy and documentation are essential to success in this role.
• Basic to proficient knowledge of Microsoft Office Suite (email, Word, Excel) and ability to learn in-house systems.
• Heavy-duty parts knowledge or background in a related industry is an asset.
• Proficiency with additional languages is an asset.

What We Offer :

• A Highly Competitive Wage – eligible for a yearly bonus.
• Company vehicle, cell phone, and laptop.
• Health Spending Account.
• Employee and Family Assistance Program.
• DPSP and GRSP.
• A Casual Dress Code.
• A Fun and Supportive Work Environment.

Fort Garry Industries welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Fort Garry Industries is committed to the principle of Employment Equity. It is our goal to achieve a workforce that is reflective of the citizens we serve. Employment Equity promotes the principles of fairness, merit, and equitable employment representation. Fort Garry Industries values diversity in the workplace. Women, Indigenous People, Visible Minorities, and Individuals with Disabilities are encouraged to apply and self-identify. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do, it’s also the smart thing.

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Outside Sales Representative • Northwestern Ontario, Thunder Bay District, Canada