Outside Sales Representative

Culligan 525SK

Town of Bonnyville

CAD 40,000 - 80,000

Job description

Location:

Based out of Bonnyville, but responsible for traveling within our district.

Company Overview:

Kaschls’ Culligan was initially established in 1995 as Lloydminster Water World by Karl and Patty Kaschl. Robbie and Dawn Kaschl then purchased the company and the local Culligan, making us a second-generation water company. Recently, Shawn and Lindsey Kaschl bought into the family business, and together we continue to build on family values. Ever-growing, we have since expanded by opening branches in North Battleford and Bonnyville. The Outside Sales Representative will be responsible for selling our top-quality Culligan household water treatment equipment within our PAR, sticking mainly to the Bonnyville, Cold Lake, and St. Paul areas. Family, integrity, and dedication have always defined our commitment to our customers, community, and team. We consider our employees and customers as part of our extended family, many of whom have been with us since our humble beginnings, and we continue to foster long-lasting relationships built on trust and care. Our inclusive, family-oriented environment promotes empathy, collaboration, and a healthy work-life balance, helping us build a company that thrives on strong values and ethical decision-making.

What sets us apart:

Technology: We leverage cutting-edge technology and smart products to provide innovative solutions that enhance our customers' lifestyles and simplify their daily routines.
Certified: Our team is fully certified to ensure the highest standards of quality and service, giving our customers peace of mind and confidence in every interaction.
Authentic: We pride ourselves on being genuine and transparent in every aspect of our business, fostering trust and long-lasting relationships with our employees and customers.
Education: We are committed to educating our customers and staff about water quality, how water can affect your overall health, our products, and their benefits, enabling informed decisions that promote healthier families, businesses, and communities.

Our Purpose:

Our core mission is to benefit lives through water. We pride ourselves on delivering exceptional customer satisfaction, striving for excellence in every aspect of our business. As we continue to grow, we are looking for a dynamic and experienced Outside Sales Representative to work alongside our sales and service teams to find true success!

Key Responsibilities:

To keep our high customer service standards, we ensure that every member of our team is reliable and hardworking with good decision-making skills and great customer service.

Sales Team Leadership: Hire, train, and manage sales staff, set goals, and provide coaching.
Sales Strategy & Planning: Develop sales plans, analyze market trends, and execute campaigns to drive growth.
Customer Management: Build strong relationships, handle major accounts, and ensure exceptional customer service. Perform follow-up calls to customers 24 hours after appointments and 7 days after installs, and assure team members return to customers within 4 weeks for follow-up.
Performance Monitoring: Track and report on team KPIs, making improvements as needed.
Collaboration: Work closely with marketing and service teams to optimize the customer experience.
Sales Reporting & Admin: Oversee the SalesForce system, track leads, and maintain accurate records.
Fleet & Maintenance: Ensure fleet repairs and demo kit maintenance.

Qualifications:

Proven experience as a Sales Representative.
Strong networking, communication, and presentation skills.
Experience with CRM systems like SalesForce.
Strong customer service and problem-solving skills.
Valid Class 5 driver’s license and clean driving record (abstract annually required).
Ability to lift 50+ lbs, bend, twist, kneel, and sit for long periods.
Current RCMP criminal record check (required annually).

Responsibilities:

Arrange vehicle repairs and maintenance.
Maintain sales demo kit.
Arrange payments from customers.
Increase sales for our industry-leading residential water treatment systems.
Work as partners with customers to determine the best water solutions for their needs.
Perform water analysis.
Ongoing training, coaching, and self-development.
Grow the existing customer base and maintain relationships with current customers/rentals.
Establish and maintain a professional relationship with all parties involved.
Canvass customers to generate appointments.
Follow up on incoming sales leads within 24 hours.
Follow up with customers 2-4 weeks after sales.
Update SalesForce software after each appointment.
Produce a minimum of 15 self-generated leads monthly.
Maintain your own appointment schedule.
Manage customer inquiries through phone, text, and emails.

Perks & Benefits:

Flexible schedule
Competitive pay determined by experience and performance.
Fleet pricing on fuel for your personal vehicle
Free bottled drinking water
Employee discount on everything we sell
Company parties & team-building experiences
Culligan Cares employee reward program
Business casual uniform provided
Steel-toed boot allowance available
Safety training provided
My Benefits app (Johnston Group app to manage your benefits quickly and easily)
Healthcare services including audiology, clinical dietician, naturopath, massage, chiropractic, physiotherapy, and more.
Long Term & Short Term Disability
Accidental Death & Dismemberment (AD&D)
Life Insurance
Teladoc Medical Experts and myStrength (mental health and medical support)
- Expert Medical Opinions, In-the-moment tools
- Personal Health Navigator, Find a Doctor / Care Finder
- Personalized plans, Recommended digital content and resources
Arive Employee Assistance Program (EAP)
- Personal and relationship counselling
- Work-related challenges, Family challenges
- Addiction or dependency concerns
- Legal issues, Financial concerns
- Nutritional guidance
- Eldercare issues, Childcare navigation support
Voyage Assistance (Emergency Travel Coverage)
- Add extra travel days and supplement your existing coverage
- Trip cancellation, Interrupted travel
- Visitors to Canada: Add emergency sickness/injury and hospitalization coverage for uninsured visitors, such as extended family members

Why Join Us?

With flexible schedules, comprehensive benefits, and opportunities for personal and professional growth, we offer more than just a job—we offer a rewarding career. Join us and make a meaningful impact in a company that values work-life balance and continuous improvement. We look forward to having you on our team!