Outreach Worker II

City of Grande Prairie; Grande Prairie; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The City of Grande Prairie invites applications for an Outreach Worker II in the Mobile Outreach Department. You will engage with street-engaged individuals, assess vulnerabilities, and connect clients to shelters, health care, addiction treatment, and housing.

Responsibilities include immediate support, facilitating safety or access to services, and performing other duties as directed. The role requires strong communication, conflict resolution, and experience with vulnerable populations, with

Qualifications

• High School Diploma.
• Clear Criminal Record Check with Vulnerable Sector Check.
• Valid Alberta Drivers License - Class 5 with ≤6 demerits.
• Satisfactory Drivers Abstract.
• Excellent communication skills – oral and written.
• Advanced conflict resolution skills.
• Experience dealing with the vulnerable population.
• Ability to interpret/apply policy & procedure.
• Strong interviewing and assessment skills.
• Knowledge of computers & related applications is desirable.
• Desirable training includes: suicide intervention, de-escalation, first aid/CPR, MHFA, Naloxone, NCIC.

Responsibilities

• Field-based assessments to determine client vulnerability and risk factors.
• Provide immediate support for basic needs and navigation to local services.
• Assist clients to shelters, healthcare, addiction treatment, and housing as needed.
• Take additional departmental duties as directed by the Mobile Outreach Manager.

Skills

Excellent communication

Advanced conflict resolution

Experience with vulnerable population

Policy interpretation & application

Interviewing & assessment

Computer literacy

Education

High School Diploma

Tools

Computers & applications

Job description

Our Mobile Outreach Department is looking for a dedicated Outreach Worker II to join the team.

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Position Responsibilities

The Outreach Worker is on the front lines dealing with matters related to addiction, mental health, homelessness, public intoxication, and social disorder. The Outreach Worker will assist businesses and residents in their handling of community concerns related to the street-engaged population. This may include but is not limited to trespassing, loitering, disturbances, public intoxication, and needle debris.

• With a focus on client engagement, you will conduct field-based assessments to determine the client's vulnerability and risk factors.
• Following the assessment, you will attempt to provide immediate support for a client's basic needs and navigation through local service systems such as emergency shelters, health care, addiction treatment, and housing.
• If necessary, the client will either be provided necessities or taken to a safe space or health facility to address the danger or health issue they are facing.
• You will perform other departmental duties as directed by the Mobile Outreach Manager or their designate.

Qualifications

• High School Diploma
• Clear Criminal Record Check with Vulnerable Sector Check
• Valid Alberta Drivers License - Class 5 (or equivalent) no more than 6 demerits.
• Satisfactory Drivers Abstract
• Excellent communication skills – orally and written
• Advanced conflict resolution skills
• Experience dealing with the vulnerable population
• Ability to interpret/apply policy & procedure
• Strong interviewing and assessment skills
• Knowledge of computers and related applications is desirable
• Desirable training includes: Applied Suicide Intervention Skills Training, De-escalation Training, Standard First Aid/CPR, Mental Health First Aid, Naloxone Training, Non-Violent Crisis Intervention, IC S 100, IC S 200, Verbal Judo

Hours

The standard workweek consists of an average of 40 hours, with the specific schedule being determined by the immediate supervisor.

Compensation

Starting salary $34.70 per hour as per the CUPE Collective Agreement.

Benefits

Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.