Outreach Worker

Lookout Housing and Health; Vancouver; Sur place; CAD 95 962 000 - 101 179 000; Plein temps

Résumé du poste

Lookout Housing and Health Society in Vancouver, BC, is seeking an Outreach Worker to assist adults facing housing instability, addictions and mental health concerns. You will provide advocacy, coordinate services, and help clients access housing and supports, following Lookout's ethics and safety standards.

Reporting to the Designated Manager, the role requires respirator fit testing, occasional driving duties, and a strong commitment to harm reduction and client-centered care.

Qualifications

• Diploma or certificate; or Grade 12 plus 2 years related experience; and prefer 1 year case management.
• Familiarity with community resources, addiction, mental health, welfare, harm reduction.
• Current Occupational First Aid Level 1 and valid Class 5 driver's licence and abstract.
• Crisis Intervention Training is an asset.
• Ability to work independently or in a team; strong stress management and organization.

Responsabilités

• Provide assistance, support and skills training to help adults establish stable living situations.
• Secure and maintain independent living situations where possible.
• Discuss, assess problems and develop flexible action plans.
• Ensure basic needs by networking with services, provide crisis intervention when needed, and manage finances/medication or arrange coverage.
• Complete required records and maintain data; contribute to training of staff and volunteers.
• Occasionally drive the company vehicle; comply with health and safety requirements.

Connaissances

Communication

Teamwork

Stress management

Boundary management

Physical stamina

Client support

Sobriety requirement

Formation

Diploma/Certificate or Grade 12 + 2 yrs related experience

Outils

Driver's Licence (Class 5)

First Aid Level 1

Description du poste

Date

Oct 13, 2026

Location

Vancouver, BC, CA

Company

Lookout Housing and Health Society

Employment Status

Full Time - Temporary

Header

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Yukon Housing Centre 7 minute walk from Olympic Village Station

Days and Hours of work

• Monday through Friday
• Shift times will be 0900 - 1700 Hours
• Shifts are 7.5 hours in length
• Days of rest shall be consecutive. Schedule may change with two weeks’ notice
• Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary

$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout's Code of Ethics. Outreach workers provide a variety of support, direction, assistance and advocacy services to clients including, but not limited to, those facing challenges with stable housing, addictions, mental health, HIV etc. The Outreach Worker provides support and advocacy for treatment and follow up services for those who do not adequately utilize needed services.

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

• To provide assistance, support and skills training to adults in order to establish and maintain stable living situations as independently as possible
• Will work on securing and maintaining stable, independent living situations where possible
• Will discuss, isolate and assess problems, and develop a flexible plan of action
• Will ensure basic needs are met by networking clientele with needed services, providing crisis intervention as necessary, and administering finances and medications or arranging coverage
• Will provide crisis intervention as necessary, administer finances and medications or arrange coverage
• Complete required records and maintain statistical data
• Aid in the training and upgrading of placement programs for staff, volunteers and students
• Will drive company vehicle at times
• Job duties are complex and may have a few disagreeable factors
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence

• Related Diploma or Certificate; or minimum Grade 12 education plus two (2) years of recent related experience; or equivalent combination of education, training and experience; and prefer a minimum of one (1) year case management experience
• Familiarity with community resources; particularly addiction, mental health, welfare, and harm reduction
• Must have current Occupational First Aid Level 1 Certificate and a Class 5 Driver's Licence and Driver's Abstract
• Crisis Intervention Skills Training is an asset
• Ability to work independently or in a team setting
• Strong ability to manage stress and organize workload
• Excellent communication, writing, documentation, and organizational skills
• Understands and maintains clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – Vulnerable Sector

Closing Date

Applications will be accepted until October 20, 2026 at 5:00 pm