Outreach Coordinator

Carleton University; Ottawa; On-site; CAD 73,000 - 81,000; Full time

Job summary

A prestigious educational institution in Ottawa is seeking an Outreach Coordinator to develop revenue streams and foster community engagement initiatives. The position requires excellent communication skills, experience in event management, and proficiency in office administration. The successful candidate will be responsible for coordinating programs and providing support to various stakeholders. Competitive salary and opportunities for professional growth are offered.

Qualifications

• Demonstrated excellence in customer service and communication.
• Proven grant and business writing skills.
• Experience in event management and logistics.
• Solid understanding of office administration.
• Experience in financial reconciliation.

Responsibilities

• Identify and develop alternative revenue streams.
• Cultivate relationships with stakeholders.
• Coordinate volunteer and student programming.
• Support community engagement initiatives.

Skills

Customer service excellence

Interpersonal communication

Grant and business writing

Event logistics

Financial reconciliation

Microsoft Office Suite proficiency

Education

Three-year university degree or college program in non-profit fundraising or administration

Five years of related experience

Tools

Financial bookkeeping software

Job description

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TERM Assignment

Carleton University also welcomes applications from continuing employees. If a Continuing employee is the successful candidate, this assignment will be considered a Term Assignment, and the successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

Please note that this position requires flexibility, including frequent evening and weekend availability based on event and outreach schedules. Regular working hours are typically Wednesday to Sunday or Monday to Friday, from 8:00 a.m. to 4:00 p.m.

If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal “unionized” candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.

Job Number: J0725-0184

Job Title: Outreach Coordinator

Job Type: Term Assignment

Department: Office of the Dean of Arts & Social Sciences

Job Category: Fundraising

Number of Positions: 1

Date Posted (dd/mm/yyyy): 05/08/2025

Closing Date (dd/mm/yyyy): 21/08/2025

Salary (with Salary Rate): 73,897.00 - 80,777.00/Year

Assignment Duration From: 04/08/2025

Assignment Duration To: 31/07/2026

Employee Group: CUPE 2424

Salary Level: 8PE

Hours Per Week: 35

Date Position Available: 02/09/2025

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

Reporting to the Director, the Outreach Coordinator is responsible for identifying and developing alternative revenue streams for the centre, cultivating relationships with a diverse range of stakeholders, and initiating new outreach and community engagement initiatives.

This role plays a key part in coordinating volunteer and student programming and provides support in financial and administrative reconciliations.

The Outreach Coordinator will work proactively and collaboratively with the Director, CDCC team members, funders (current and prospective), volunteers, students, clients, community stakeholders, and university partners to build and sustain meaningful partnerships.

All CDCC staff contribute to front-line support for university and community events hosted at the Centre. This position also requires the physical ability to operate in a dynamic event environment, including tasks such as walking, standing, sitting, kneeling, moderate to heavy lifting, and working in settings with elevated noise levels.

Qualifications

The incumbent must possess the following qualifications:

• Demonstrated excellence in customer service and interpersonal communication, with the ability to build trust and engage diplomatically with clients, donors, stakeholders, and guests in both event and educational settings.
• Proven grant and business writing skills, with direct experience collaborating with funders and supporting funding proposals and reporting.
• Experience in working in a dynamic event environment, balancing front-of-house operations and event logistics with administrative responsibilities.
• Solid understanding of general business practices, office administration, and organizational procedures.
• Experience in financial reconciliation and scheduling administration.
• Adaptable and able to adjust workflows and recommend processes to meet changing organizational needs and priorities.
• Able to work independently, while maintaining focus amid frequent interruptions and event-related demands.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and adept at conducting effective online research.
• Familiarity with financial bookkeeping software is considered an asset.
  
  

Education And Experience

The above is normally acquired through the completion of:

• Three-year university degree or college program in non-profit fundraising and/or non-profit administration preferred
• Five years or more of related experience working in non-profit fundraising/development, non-profit administration, and/or events management required.
  
  

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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