Outbound Sales Development Representative - Retail

Lightspeed Commerce; Montreal; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading commerce technology company in Montreal is seeking a Sales Development Representative to drive revenue growth by generating and qualifying leads. The ideal candidate will have a strong background in sales, excellent communication skills, and a tech-savvy mindset. This role offers a hybrid work environment and a range of benefits, including unlimited paid time off and health insurance.

Benefits

Unlimited paid time off

Health insurance

Health and wellness benefits

LinkedIn learning

Qualifications

• Experience in sales or call center environment.
• Excellent customer service and communication skills.
• Strong written and spoken English.

Responsibilities

• Identify potential customers and introduce products.
• Engage and qualify new leads through various channels.
• Collaborate with inbound sales teams for demos.

Skills

Sales experience

Customer service skills

Tech-savvy

Strong communication skills

Job description

Overview

Lightspeed is looking for a highly motivated Sales Development Representative to join our North American Outbound Sales team. You’ll help drive revenue growth by generating and qualifying leads, serving as the first touchpoint between potential new customers and the Lightspeed brand. Your work will directly impact Lightspeed’s mission of empowering retailers with smart technology.

Our Outbound team is in hyper-growth mode and we need a driven and energetic individual who’s passionate about helping entrepreneurs ignite their businesses. If you’re results-driven and excited to join a fast-growing company with global impact, this might be the role for you.

What you’ll be doing

• Identifying potential customers and introducing our products to decision-makers through phone and email communications
• Engaging and qualifying new leads through channels including phone, email, text and social media
• Collaborating with inbound sales teams, including managing the handoff to Account Executives to demo software to prospective customers
• Working with the marketing and sales teams on strategies to grow our sales pipeline based on conversations and prospect feedback
• Consistently meeting clearly defined monthly, quarterly and annual goals

What you’ll be bringing

• Experience in sales or a call center environment, with energy and drive to over-deliver on targets
• Excellent customer service and communication skills, including strong listening, verbal and written communication
• Tech-savvy, and able to clearly explain technology to others who are not
• Strong written and spoken English
• An entrepreneurial and agile mindset, with a bias toward action and ability to pivot when needed to meet business needs and objectives

Even better if you have, but not necessary

• Experience in the retail or eCommerce industry
• Experience with point-of-sale systems or other technology (e.g. software, mobile)

What’s in it for you?

Come live the Lightspeed experience...

• Ability to work in a truly flexible hybrid environment (3 days/week in office)
• Genuine career opportunities in a company that’s creating new jobs every day
• Work in a team big enough for growth but lean enough to make a real impact

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Health insurance
• Health and wellness benefits
• Possibility for transit fees to be covered
• Paid leave assistance for new parents
• LinkedIn learning

We do not accept unsolicited agency resumes. Lightspeed is an equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

We want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Who we are

Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX. With teams across North America, Europe, and Asia Pacific, we serve retail, hospitality, and golf businesses in over 100 countries.