Outbound Sales Client Specialist

Medcan; Toronto; Hybrid; CAD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company dedicated to health and wellness, where your role as a client-focused sales representative will be pivotal. In this dynamic position, you'll engage with clients, manage relationships, and contribute to their health journeys. With a commitment to excellence and integrity, this innovative firm offers a supportive environment where your contributions matter. Enjoy a competitive salary, comprehensive benefits, and the flexibility of hybrid work arrangements. If you're passionate about making a difference and thrive in a results-driven atmosphere, this opportunity is perfect for you.

Benefits

Paid Wellness Days

Employee Fitness Sessions

Complimentary Clinic Membership

Healthy Lunch Program

RRSP Matching

Flexible Work Arrangements

Qualifications

• 1-2 years of experience in Internal Sales Rep position.
• Background in client service and sales achievement is preferred.

Responsibilities

• Maintain daily sales targets and build relationships with clients.
• Schedule Annual Health Assessments for clients and follow up promptly.
• Deliver exceptional customer service and communicate effectively.

Skills

Communication Skills

Sales Experience

Client Relationship Management

Persistence

Education

Post-secondary education in business or health

Tools

Microsoft Office

Salesforce

Outlook

Job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

The Role:

The Medcan Clinic is recruiting for an enthusiastic, well-spoken and client-focused individual to join our internal sales team and develop into an outstanding ambassador for our services. This highly visible role contributes to the foundation of our core business. We are seeking a self-motivated and results-oriented professional with great communication skills.

The Accountabilities:

1. This role is expected to maintain a predetermined average number of daily sales and will be part of a high-performing team of agents.
2. Attend all qualification meetings and sales debrief.
3. Responsible for relationship building to the existing book of clients, as well as mushrooming of accounts and outreach to prospective clients.
4. Responsible for scheduling Annual Health Assessments (AHA) for existing and new clients.
5. Extend your knowledge of our products to our client base that provides additional services alongside the Annual Health Assessment (AHA).
6. Timely & organized client follow-ups via phone or email.
7. Coordinate with other department staff to ensure exceptional delivery of service.
8. Client relationship management and 5-star customer service delivery.
9. Exceptional verbal and written communication when speaking to senior executives and corporate decision-makers.
10. Flexibility and ability to adapt to changing priorities.

The Requirements:

1. Post-secondary education in business, health, or a related discipline is preferred.
2. Minimum of 1-2 years' experience in an Internal Sales Rep position.
3. Some background in client service (phone or in-person) and/or client loyalty will be a strong asset.
4. Persistent attitude, numbers-driven & self-motivated.
5. Experience in achieving sales requirements (Volume based work).
6. Proficient in Microsoft Office, Outlook & Salesforce is an asset.

This is a permanent, full-time position scheduled between Monday - Friday during regular office hours. This role is remote but does have occasional requirements to come into the office at 150 York St in downtown Toronto. Training will be 2-4 weeks in length and will be a combination of on-site and remote job shadowing.

Our Benefits:

Medcan’s philosophy of Live Well, For Life applies not only to our clients but also to our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.

This position comes with an attractive total compensation package including a competitive base salary, a comprehensive benefits plan, RRSP matching, and a genuine opportunity to grow. We offer hybrid/flexible work arrangements to help Medcanners balance their work and personal or family needs.

We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s 50 Best Managed Companies!

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and succeed at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.