OSS Snr Systems Analyst

Rogers Communications, Inc.; Brampton; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading telecommunications provider in Brampton seeks an OSS Snr Systems Analyst to drive solutions that streamline processes for network management. The ideal candidate will possess a degree in computer science and have a strong grasp of system architecture and cloud-native applications. This role promises a competitive salary, health benefits, and various employee discounts while fostering a culture of diversity and inclusion.

Benefits

Competitive salary and annual bonus

Flexible health and dental benefits

Employee discounts

Paid time off for volunteering

Company matching contributions to charities

Wellness Programs

Qualifications

• Strong communicator to explain complex technology.
• Ability to collaborate with team for innovative solutions.
• Experience managing multiple projects with changing priorities.

Responsibilities

• Work in a fast-paced, agile team to tackle technology challenges.
• Listen to customers to identify issues and build requirements.
• Create solutions to automate network management.

Skills

Strong communicator

Team collaboration

Problem-solving

Education

Degree in computer science or software engineering

Tools

Kubernetes

OpenShift

Job description

OSS Snr Systems Analyst

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we’re looking for:

Operations Support Systems (OSS) is the department dedicated to applications that enable our technology teams to actively plan, deploy & operate our networks. As an automation development specialist in OSS, you will design and develop solutions to streamline our processes and drive innovative designs on key technology components.

Location:

We are open to hire for our Calgary or Greater Toronto Area location.

What you’ll do:

• You will work in a fast-paced environment in a small, agile team where you will collaborate with teams across the company to tackle complex technical challenges.
• You will be listening to the customer to identify issues and build requirements.
• You will be creating solutions to automate network management platforms while experimenting with cutting edge technologies.

What you bring:

• You are a strong communicator who can break down complex, technological explanations to layman’s terms.
• You are ready to collaborate with the team to find an innovative solution to every problem you come across.
• You are an awesome team player who has respect for everyone’s ideas.
• You can commit to multiple projects at once with changing priorities and see it through to completion.
• Degree in computer science, software engineering or equivalent experience.
• Deep knowledge of system architecture, database management, and integration technologies.
• Understanding cloud-native applications using microservices and CI/CD pipelines.
• Understanding core Kubernetes concepts such as pods, deployments, and services.
• Familiarity with OpenShift’s architecture, web console, CLI (OC), and its management of containers, networking, storage, and security.
• Ability to understand business processes and requirements.

What’s in it for you?

• Competitive salary & annual bonus.
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering.
• Company matching contributions to charities you support.
• Rogers First: priority in applying to internal roles of interest.
• Wellness Programs:
  • Homewood employee & family assistance program.
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions.
  • Low or no-cost fitness membership with access to virtual classes.
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection.
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity‑deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Technology & Information Technology
Requisition ID: 330715

To support career growth, collaboration, and high‑performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in‑person connection strengthens our culture and drives industry‑leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Technology

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply