OSS Engineer

spruceinfotech; Saskatoon; Remote; CAD 80,000 - 110,000; Full time

Job summary

A leading technology company is seeking an OSS Engineer to manage and optimize Operations Support Systems. The role involves configuring platforms like SolarWinds and Splunk, ensuring network visibility and security, and collaborating with various teams to enhance system performance. Ideal candidates will have a degree in Computer Science or IT and extensive experience in OSS engineering.

Qualifications

• 10 years of experience in OSS engineering or IT operations.
• Certifications such as Splunk Core Certified User.
• Experience with cloud environments (AWS, Azure) preferred.

Responsibilities

• Design, configure, and maintain OSS platforms.
• Monitor network and system performance; generate alerts.
• Integrate OSS tools with ITSM and NOC systems.

Skills

Network protocols

System administration

Cybersecurity principles

Scripting

Problem-solving skills

Communication skills

Education

Bachelors degree in Computer Science

Tools

SolarWinds

Splunk

Claroty

ITSM tools (e.g. ServiceNow, Remedy)

APIs

Job description

We are seeking a skilled OSS Engineer with hands-on experience in Operations Support Systems such as SolarWinds Splunk and Claroty . The ideal candidate will be responsible for the deployment integration and maintenance of monitoring and security platforms that support network visibility performance management and operational security.

Key Responsibilities :

• Design configure and maintain OSS platforms including SolarWinds Splunk and Claroty.
• Monitor network and system performance generate alerts and ensure timely incident response.
• Develop dashboards reports and alerts to support operational and security teams.
• Integrate OSS tools with other ITSM and NOC systems for end-to-end visibility.
• Automate routine monitoring tasks using scripts and APIs.
• Collaborate with network security and infrastructure teams to ensure optimal system performance and security posture.
• Maintain documentation for OSS configurations procedures and best practices.
• Participate in audits compliance checks and vulnerability assessments.

Required Qualifications :

• Bachelors degree in Computer Science Information Technology or related field.
• 10 years of experience in OSS engineering or IT operations.
• Proficiency with :
• Claroty (or similar OT / ICS security platforms)
• Strong understanding of network protocols system administration and cybersecurity principles.
• Experience with SNMP Syslog and REST APIs.

Preferred Qualifications :

• Certifications such as Splunk Core Certified User SolarWinds Certified Professional or Claroty Certified Specialist.
• Experience with ITSM tools (e.g. ServiceNow Remedy).
• Familiarity with cloud environments (AWS Azure) and hybrid monitoring strategies.
• Knowledge of OT / ICS environments and industrial cybersecurity.

Soft Skills :

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and manage multiple priorities.

Remote Work : Employment Type :

Contract

Key Skills

Experience : years

Vacancy : 1

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