Orientation Coordinator

DDRC; Calgary; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Health Spending Account (HSA)

EFAP - Employee and Family Assistance

Employee Referral Program

Wellness Plan

Vacation days

Job summary

The DDRC is seeking an Orientation Coordinator to support recruitment and employee onboarding in a Calgary-based, not-for-profit setting. You will provide excellent customer service during recruitment and orientation, coordinating training and ensuring compliance with DDRC policies.

You will collaborate with HR to update processes, respond to inquiries, and help new staff integrate into the organization while upholding the DDRC values.

Qualifications

• 2+ Years of recruitment experience, not-for-profit experience is a plus.
• Proficient in MS Office, especially Word, Excel and PowerPoint.
• Excellent writing skills, including spelling, grammar and punctuation.
• Superior time management and multitasking abilities with minimal supervision.
• Professional and articulate communication—verbal and written.

Responsibilities

• Promote the Agency's Mission and Values to attract candidates.
• Demonstrate integrity and ethics in all recruitment activities.
• Respect all employees, contractors and sub-contractors from diverse backgrounds.
• Collaborate with team leaders to review recruitment requirements and strategies.
• Provide orientation and training following DDRC guidelines.
• Ensure consistent delivery of orientation and core training for staff and stakeholders.
• Lead research and development of new training courses as needs change.
• Handle recruitment inquiries via phone, email, and in person.
• Match applicants to vacancies and client support preferences.
• Manage full-cycle recruitment for front-line staff: posting, interviewing, hiring, and references.
• Update interview guides and keep orientation processes current.
• Attend job fairs to promote DDRC as an employer of choice.
• Maintain up-to-date communication with team members.

Skills

Recruitment experience

MS Office

Writing skills

Time management

Communication

Presentation skills

Confidential information handling

Education

Undergraduate degree in related field

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Are you looking for a great opportunity to build your career? Are you a candidate that is passionate, self-motivated, patient and has a positive attitude, looking to support an agency that supports individuals to meet their Quality of Lifegoals through meaningful and creative supports?

If yes, take a look at the opportunity below.

ABOUT US:

The DDRC is a non-profit, registered, charitable organization that began in 1952. We offer programs and resources for children and adults with developmental disabilities, their friends and family, and other members ofthe community.The DDRC employee’s role model the DDRC mission - “DDRC promotes awareness and supports communities to include persons with developmental disabilities, thereby strengthening communities for all citizens.” If you believe in the DDRC's mission and values, we would welcome you to our team.

WHAT THE ROLE PROVIDES YOU:

The DDRC hires passionate, driven individuals who live our values and can work independently. We offer a variety of on-the-job learning opportunities, competitive benefits, and a culture that supports work/lifebalance.

We offer semi-fixed schedules that may change based on agency needs, paid training, development, coaching, benefit plan, Health Spending Account (HSA), Employee and Family Assistance Program (EFAP), Employee ReferralProgram, Wellness Plan, WCB, vacation days, free parking, mileage where applicable, statutory holidays, and Agency complimentary hours off per year.

As the Orientation Coordinator you will provide excellentcustomer service during recruitment and employee orientation.

KEY RESPONSIBILITIES:

• Promote the Mission and Vision of the Agency in a positive manner to encourage values among employees
• Demonstrate a commitment to integrity and ethics
• Show respect for and value all employees, contractors andsub-contractors for their diverse backgrounds, experience, styles, approaches and ideas
• Collaborate with team leaders, managers and other stakeholders to review recruitment requirements, vacancies and strategies
• Provide orientation and training to all new DDRC workers by following DDRC guidelines and processes
• Ensure a consistent delivery of orientation and core training for all DDRC workers and external stakeholders to ensure quality support ofclients
• Remains current in terms of core training content and leads the research, design and delivery of new and existing courses as indicated by changing trends and needs
• Respond to telephone, e-mail, and in-person recruitment inquiries for client supports from potential candidates and external parties
• Match compatibility of applicants to available job vacancies and client support preferences
• Responsible for full cycle recruitment efforts for all front-line staff: posting vacancies, recruitment, interviewing, hiring and reference checks, while following applicable legislation
• Review and update customized interview guides, as required
• Ensure orientation guidelines and processes stay current to the trends and requirements of the organization
• Attend external and internal job fairs to promote the DDRC as an employer of choice
• Provide honest, open, timely and accurate communication at all times to ensure all team members are kept up to date with relevant information
• Ensure new employees, contractors and sub-contractors comprehend all policies and procedures at DDRC by referencing the Intranet and Policy Manual, provide additional support as required by individuals
• Analyze and maintain recruitment trends vs. industry data and report on a quarterly basis
• Ensures that all DDRC training materials carry appropriate branding as defined by the organizations communication policies
• Maintain recruitment stats and provide reporting to leadership team weekly
• Liaise with Training Coordinator to provide support andcoverage, as required
• Collaborate with Human Resources team on projects, as required
• Complete other duties and projects as assigned by the Manager, Finance and HR

WHAT YOU BRING TO THE ROLE:

• Takes accountability to ensure all mandatory certifications and training are kept current
• An undergraduate degree in related field, or an acceptable combination of education and on-boarding experience
• 2+ Years of previous recruitment experience, not-for-profit experience is considered an asset
• Able to write and format moderately complex correspondence, including memos, letters, etc.
• Proficient in MS Office, with particular emphasis on Microsoft Word, Excel and PowerPoint
• Excellent writing skills, including proper spelling, grammar andpunctuation
• Superior time management skills, multitasking skills and the ability to prioritize tasks with minimal supervision
• Knowledge of and understanding of applicable federal and provincial legislation as well as professional standards (e.g. Alberta Human Rights Commission, Freedom of Information and Protection of Privacy Act,Occupational Health & Safety Act,regulation and code)
• Experience in handling confidential and sensitive information
• Exceptional, dynamic presentation and communication skills
• Creating Excellence Together (CET) Accreditation experience within the disability sector, an asset

PERSONAL QUALITIES:

• Demonstrates values consistent with the DDRC mission
• Commitment to team unity and accountability
• Desire for continuous professional development and learning
• Professional/articulate communication - verbal, written, listening, two-way feedback

DDRC VALUES:

• We believe individuals have a right to explore and fulfill their potentials;
• We recognize the need for accountability and responsibility; and
• We foster an environment of respect, acceptance, accessibility, and interdependence.