Organizational Change Manager (Salesforce)

Resonaite; Ottawa; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a contract Organizational Change Manager for their Salesforce implementation. You will be responsible for developing OCM strategies, conducting assessments, and designing communication plans. This 6-month contract role requires extensive experience in change management, particularly in enterprise settings with complex stakeholder environments. If you have strong communication skills and a successful track record in CRM systems, this opportunity could be ideal.

Qualifications

• 7+ years of experience in Organizational Change Management roles.
• Proven experience supporting change for Salesforce.
• Strong knowledge of CRM systems and their business impact.

Responsibilities

• Develop and execute OCM strategies aligned with Salesforce implementation.
• Conduct stakeholder assessments and readiness evaluations.
• Design and deliver change communications and training programs.

Skills

Communication

Stakeholder Engagement

Facilitation

Education

Change management certification (e.g., Prosci, CCMP)

Tools

Salesforce

Adobe AEM

Job description

Organizational Change Manager (Salesforce)

Organizational Change Manager (Salesforce)

This range is provided by Resonaite. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$80.00 / hr - CA$80.00 / hr

Our client is seeking a contract based Organizational Change Manager for their Salesforce implementation.

Location : Remote, with occasional Ottawa visit

Duration : 6 months + extension

Responsibilities :

• Develop and execute OCM strategies and plans aligned with the implementation of Salesforce.
• Conduct stakeholder assessments, impact analyses, and readiness evaluations.
• Design and deliver change communications, training programs, and adoption materials.
• Support the development of change networks and champions across business units.
• Collaborate with project managers, business analysts, and technical teams to integrate change activities into overall project plans.
• Monitor change effectiveness and provide feedback and recommendations for continuous improvement.

Requirements :

• 7+ years of experience in Organizational Change Management roles.
• Proven experience supporting change for Salesforce
• Strong knowledge of CRM systems and their business impact.
• Exceptional communication, facilitation, and stakeholder engagement skills.
• Experience in enterprise environments with complex stakeholder ecosystems.
• Change management certification (e.g., Prosci, CCMP) is a strong asset.
• Experience with Adobe AEM an asset

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Information Technology

Software Development

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