Organizational Change Manager

Russell Tobin; Ottawa; On-site; CAD 138,000 - 152,000; Part time

Job summary

Russell Tobin in Ottawa, ON is seeking a Senior Organizational Change Management Specialist to lead an AI transformation program. You will develop a comprehensive OCM strategy, roadmap, and change plan aligned with priorities, milestones, and expected business outcomes, and you will work on-site for 10 days per month.

The role requires strong advisory skills to sponsors and leaders on workforce implications, responsible AI use, and leadership behaviors; you will craft communications, engagement

Qualifications

• University degree in Organizational Development, Business Administration, Communications, HR, or Behavioural Science.
• OCM certification such as Prosci ADKAR, CCMP, or equivalent.
• Minimum 5 years of recent OCM experience supporting enterprise technology, digital, or AI transformation initiatives.
• Demonstrated experience leading the OCM workstream for enterprise AI or Generative AI transformation through multiple lifecycle phases.
• Experience developing and implementing OCM strategies, roadmaps, readiness assessments, change impact assessments, and adoption plans.
• Experience advising executive sponsors, senior leaders, and multidisciplinary teams on organizational change and communications.
• Experience establishing adoption and value-realization measures and reusable frameworks, playbooks, and learning assets.

Responsibilities

• Develop and maintain an integrated OCM strategy, roadmap, and change plan aligned with AI priorities and milestones.
• Assess readiness and change impacts across roles, teams, processes, technology, and ways of working; translate findings into actions.
• Advise sponsors and leaders on workforce implications, resistance management, responsible AI use, psychological safety, and leadership behaviors.
• Create clear communications, engagement strategies, and change narratives that explain transformation objectives, impacts, and expected behaviors.
• Design and implement adoption approaches for AI-enabled tools and new ways of working, including learning and manager enablement.
• Collaborate with key departments to support change activities and make responsible AI requirements understandable and actionable.
• Define adoption, readiness, capability, and value-realization measures and provide reporting and insights to support decisions.
• Develop reusable playbooks, templates, toolkits, and knowledge-transfer materials to strengthen ITS change management capability.
• Related activities and deliverables, as required

Skills

OCM methodologies

AI transformation knowledge

change advisory

communications strategy

stakeholder engagement

Education

University degree in Organizational Development, Business Administration, Communications, HR, or Behavioral Science

OCM certification (Prosci ADKAR, CCMP, or equivalent)

5+ years OCM experience

Experience leading AI transformation initiatives

Experience developing OCM strategies and adoption plans

Experience advising executives on change and workforce impacts

Experience building reusable frameworks and playbooks

Job description

Job title: Senior Organizational Change Management Specialist – AI Transformation

Job Location: Ottawa, ON (required 10 days on‑site per month)

Job Type: Contract

Pay Rate: $100 - $110 (CAD) per hour

Key Responsibilities:

• Develop and maintain an integrated Organizational Change Management (OCM) strategy, roadmap, and change plan aligned with AI transformation priorities, program milestones, dependencies, and business outcomes
• Assess organizational readiness and change impacts across roles, teams, processes, technology, and ways of working, and translate findings into targeted actions
• Advise sponsors and leaders on workforce implications, resistance management, responsible AI use, psychological safety, and the leadership behaviors required to support successful adoption
• Create clear and compelling communications, engagement strategies, and change narratives that explain transformation objectives, impacts, and expected behaviors
• Design and implement adoption approaches for AI-enabled tools and new ways of working, including role-based learning, manager enablement, champion networks, pilot activities, and reinforcement strategies
• Collaborate with key departments, teams, and stakeholders to support change activities and make responsible AI requirements understandable and actionable for employees and leaders
• Define adoption, readiness, capability, and value-realization measures and provide reporting, insights, and recommendations to support informed decision-making and continuous improvement
• Develop reusable playbooks, frameworks, templates, toolkits, and knowledge-transfer materials that strengthen ITS change management capability and support the sustained adoption of AI initiatives
• Related activities and deliverables, as required

Education and Certifications:

• University degree in Organizational Development, Business Administration, Communications, Human Resources, or Behavioural Science
• Certification in a recognized Organizational Change Management methodology, such as Prosci ADKAR, Certified Change Management Professional (CCMP) or an equivalent Organizational Change Management certification
• A minimum of five (5) years of recent demonstrated experience providing Organizational Change Management (OCM) services supporting complex, enterprise-wide technology, digital, business, or AI transformation initiatives
• Demonstrated experience leading the organizational change management workstream for at least one (1) enterprise Artificial Intelligence (AI) or Generative AI transformation initiative through multiple lifecycle phases, including strategy, discovery, pilot, deployment, scaling, and sustained adoption
• Demonstrated experience developing and implementing OCM strategies, roadmaps, readiness assessments, change impact assessments, and adoption plans for large-scale transformation initiatives
• Demonstrated experience advising executive sponsors, senior leaders, and multidisciplinary teams on organizational change, stakeholder engagement, workforce impacts, resistance management, communications, and adoption activities
• Demonstrated experience establishing adoption and value-realization measures and developing reusable frameworks, playbooks, toolkits, learning assets, and knowledge-transfer materials that support sustained organizational capability

Technical Skills

• Demonstrated knowledge of organizational change management methodologies, principles, and leading practices applicable to large-scale technology and AI transformation initiatives
• Demonstrated knowledge of AI and Generative AI adoption considerations, including impacts to workflows, operating models, workforce capabilities, and ways of working
• Demonstrated knowledge of responsible AI principles, including human oversight, transparency, accountability, privacy, security, output validation, and appropriate use.