Order Desk Representative

Fuze HR Solutions; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in manufacturing is seeking a reliable 'Customer service and order desk clerk' for an entry-level position. You will support essential business operations while ensuring customer satisfaction through timely order processing and effective communication. Proficiency in Microsoft Excel and experience with ERP systems are key qualifications for this role.

Qualifications

• Experience with ERP systems is a strong plus.
• Previous experience in a similar operations or administrative support role is preferred.

Responsibilities

• Perform general office administrative duties to support operations.
• Process customer orders promptly and accurately.
• Provide responsive and professional customer service via phone and email.

Skills

Proficiency in Microsoft Excel

Strong organizational skills

Attention to detail

Ability to learn new systems quickly

Dependable

Tools

Microsoft Dynamics Business Central

Job description

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This range is provided by Fuze HR Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$20.00/hr - CA$20.00/hr

Job Title: Customer service and order desk clerk

Department: Operations

About the Role

We are seeking a reliable and detail-oriented Customer service and order desk to support day-to-day business functions. This role is ideal for someone who is organized, efficient, and eager to contribute to multiple aspects of operational workflow. You will play a key role in keeping our office, customer service, and logistics running smoothly.

Key Responsibilities

• Perform general office administrative duties to support operations.
• Process customer orders promptly and accurately.
• Provide responsive and professional customer service via phone and email.
• Schedule freight and coordinate with transport companies for timely deliveries.
• Support ERP-related tasks, including data entry and basic troubleshooting.

Requirements and Qualifications

• Proficiency in Microsoft Excel (e.g., data entry, basic formulas, basic analysis).
• Experience with ERP systems (experience with Microsoft Dynamics Business Central is a strong plus).
• Strong organizational skills and attention to detail.
• Ability to learn new systems and processes quickly.
• Dependable, diligent, and efficient in task execution.

Preferred Qualifications

• Previous experience in a similar operations or administrative support role.
• Familiarity with order processing or supply chain functions.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service and Administrative

• Industries

  Manufacturing

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