Oracle OSM Infrastructure Specialist

Bell Canada; Toronto; Hybrid; CAD 100,000 - 140,000; Full time

Job summary

A leading company in telecommunications is seeking a Senior Technical Architect specializing in Oracle OSM Infrastructure. This role involves managing Oracle environments, supporting OpenShift migration, and enhancing DevOps practices. Candidates should have extensive experience in IT infrastructure and a strong background in Oracle technologies. Join a team that values diversity and offers a supportive work environment.

Benefits

Medical, dental, vision, and mental health benefits

35% discount on services

Flexible work hours

Qualifications

• 10+ years of experience in IT infrastructure, system administration, or DevOps.
• 8+ years of experience supporting Oracle OSM.
• Strong hands-on experience with Oracle WebLogic Server in production environments.

Responsibilities

• Manage and maintain Oracle OSM environments across development, test, and production.
• Support the migration of OSM components to OpenShift, including containerization and deployment.
• Use tools such as GitLab, Jenkins, Ansible to automate deployments.

Skills

Troubleshooting

Problem Solving

Collaboration

Adaptability

Education

Bachelor's Degree in Computer Science or related field

Tools

Oracle WebLogic Server

OpenShift

GitLab

Jenkins

Ansible

Dynatrace

ELK

Job description

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

We’re looking for a hands-on Senior Technical Architect that is an Oracle OSM Infrastructure Specialist with strong hands-on experience in enterprise application support, infrastructure operations, and DevOps practices. This role is focused on the infrastructure, deployment, and operational support of Oracle OSM, with growing involvement in our OpenShift migration and DevOps automation.

You will be responsible for supporting and evolving the infrastructure that underpins Oracle OSM, ensuring high availability, performance, and scalability. You’ll also play a key role in our OpenShift migration and automation initiatives, helping to streamline deployments and improve operational efficiency.

Key Responsibilities

• Oracle OSM Infrastructure Operations :
  Manage and maintain Oracle OSM environments across development, test, and production.
  Perform environment provisioning, patching, configuration, and refreshes.
  Ensure high availability, performance, and scalability of OSM infrastructure, including proactive monitoring and tuning.
  Support Bell’s customized implementations of Oracle OSM, Siebel, and SOA, with an understanding of their interdependencies and performance characteristics.
• Hands-On Development in Support of Infrastructure:
  Contribute to cartridge deployment and configuration activities, including orchestration plan updates and order flow adjustments.
  Assist in debugging and resolving order fallout and orchestration issues, working closely with development teams.
  Apply scripting and light development skills (e.g., XML, XSLT, Java, shell scripting) to support automation, configuration, and integration tasks.
• OpenShift Migration & Modernization:
  Support the migration of OSM components to OpenShift, including containerization and deployment.
  Assist in designing and implementing OpenShift-native infrastructure solutions that meet Bell’s performance, security, and compliance standards.
• DevOps & CI/CD Automation:
  Use tools such as GitLab, Jenkins, Ansible, and OpenShift Pipelines to automate deployments and environment provisioning.
  Maintain and enhance CI/CD pipelines for OSM cartridges and infrastructure components.
• Monitoring, Troubleshooting & Optimization:
  Use tools such as Dynatrace, ELK, and Prometheus to monitor system health and performance.
  Investigate and resolve infrastructure and application-level issues, including root cause analysis and post-incident reviews.
• Security & Compliance:
  Support the implementation of security controls and vulnerability management processes.
  Ensure infrastructure compliance with internal policies and industry best practices.
• Collaboration & Agile Delivery:
  Work closely with product owners, developers, and offshore teams to support Agile delivery cycles.
  Participate in sprint planning, daily stand-ups, and retrospectives to align infrastructure and development work with business priorities.
• Documentation & Knowledge Sharing:
  Maintain detailed documentation of infrastructure architecture, cartridge deployment procedures, and operational runbooks.
  Contribute to internal knowledge transfer, onboarding materials, and support guides to strengthen in-house capabilities.
• Decisive Problem Solver:Proactively addresses complex challenges with immediate and effective action.
• Strategic and Adaptable Thinker:Analyzes problems comprehensively, incorporating new information and perspectives to develop innovative solutions.
• Effective and Empathetic Communicator:Tailors communication style and content to resonate with diverse audiences and achieve optimal understanding.
• Highly Adaptable and Resourceful:Quickly masters new situations, demonstrating skillful responsiveness to evolving demands.
• Collaborative Team Builder:Promotes a unified team environment by actively challenging divisive thinking and fostering a shared sense of purpose.
• Growth-Oriented and Ambitious:Actively seeks out challenging assignments and career development opportunities to expand skills and expertise.
• Dedicated Mentor and Coach:Provides guidance, support, and mentorship to junior team members, fostering their professional growth.

Critical Qualifications

• 10+ years of experience in IT infrastructure, system administration, or DevOps.
• 8+ experience supporting Oracle OSM.
• Strong hands-on experience with Oracle WebLogic Serverin production environments.
• Familiarity with Linux environments, shell scripting, and basic networking.
• Exposure to container platforms (OpenShift, Kubernetes, or Docker).
• Willingness to learn Oracle-specific technologies and deployment practices.
• Strong troubleshooting and problem-solving skills.
• Experience withOracle ESB, AIA, or MFW.
• Exposure to cartridge deployment or OSM orchestration logic.
• Experience with monitoring tools like Dynatrace or ELK.
• Oracle or Red Hat certifications (or interest in pursuing them).

This is a highly impactful and rewarding opportunity to shape the future of Bell's critical infrastructure. If you are a highly skilled and motivated Senior Architect with a proven track record of success in leading complex infrastructure projects and a deep understanding of Oracle technologies, particularly Bell's customized implementations, we encourage you to apply.

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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