Optometric Assistant

Lmc; Toronto; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

LMC Healthcare is seeking a part-time Optometric Assistant for their Scarborough and Bayview locations. The role involves greeting patients, scheduling appointments, and facilitating referrals. Ideal candidates will possess strong customer service and communication skills, with the ability to work independently and as part of a team.

Qualifications

• High School or College Graduate.
• Excellent verbal and communication skills.
• Customer service experience is essential.

Responsibilities

• Greeting patients in person, by telephone, or online.
• Booking/Scheduling appointments.
• Checking in and checking out patients in the clinic.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Attention to detail

Multitasking

Education

High School or College Graduate

Tools

Excel spreadsheets

Job description

LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Ontario & Alberta). Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.

Currently, our growing team is looking for an Optometric Assistant who can work with us on a part-time, (15-20 hours/week) basis in our Scarborough and Bayview locations. This position is hybrid, working a few hours daily from home and in-clinic work to be scheduled as required.

Responsibilities:

• Greeting patients in person, by telephone, or online
• Booking/Scheduling appointments
• Marking recalls and cold calls to book appointments
• Explain procedures and costs to patients, taking payment
• Check-in and check-out patients in the clinic
• Facilitate patient referrals to other healthcare professionals
• Confirm appointments
• Reply to emails and voice messages
• Scanning forms into EMR

Requirements:

• High School or College Graduate
• Excellent verbal and communication skills
• Strong interpersonal skills, friendly and caring, outgoing personality
• Customer service experience is essential
• Confidence in cold calling
• Must be proficient with computers and excel spreadsheets
• Able to follow directions and take personal responsibility for actions
• Must demonstrate strong time management and organizational skills
• Ability to work independently and in a team
• Passion for learning and dealing with people
• Able to follow through on tasks with attention to detail
• Able to multitask

LMC Healthcare is an organization committed to ensuring accessible services and communications to individuals with disabilities. Once an applicant has been selected for an interview, requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their accommodation needs known when contacted.

We thank all candidates, however, only those candidates selected for an interview will be contacted.