Optometric Assistant

HealthOne; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking Optometric Assistants to join their dynamic team in Toronto. This exciting role offers the chance to ensure smooth operations and provide exceptional service in a collaborative environment. You will engage with patients, assist in frame selection, and support optometrists while managing front desk tasks. The ideal candidate is a self-starter with strong client service skills and a passion for healthcare. Join a supportive and innovative clinic that values personal and professional growth, and be part of a mission to help Canadians live healthier lives.

Benefits

Team member discount program

Regular staff engagement events

Supportive clinic management

Modern facility

Qualifications

• Minimum 1 year experience in an optical or optometry environment.
• Strong client service, organizational skills, and ability to manage priorities.

Responsibilities

• Engage with patients to ensure a welcoming and accommodating experience.
• Assist optometrists and handle front desk tasks with attention to detail.

Skills

Client Service Skills

Organizational Skills

Attention to Detail

Ability to Manage Competing Priorities

Self-Starter

Education

1+ years in optical/optometry environment

Tools

Optosys software

Job description

HealthOne is seeking Optometric Assistants to join the team!

Our ideal candidate is a self-starter who is eager to grow, motivated to achieve business goals, and enjoys working in a collaborative environment, all while providing top-notch customer service!

Job Summary

In this exciting opportunity, you will play an integral role in ensuring the smooth day-to-day operations of the practice and a positive experience for all patients of our optical & optometry department.

Schedule

• Flexibility to work within operating hours required, including evenings & weekends.

Responsibilities

• Engage compassionately with our patients to ensure they feel welcomed, accommodated, and encounter a 5-star experience at all times.
• Expertly guide clients through the frame selection process as well as provide education on lens and eye care products within your scope.
• Assist optometrists with pre-testing and efficiently handle all front desk tasks with pristine attention to detail, including but not limited to appointment scheduling, confirmations, billing & payment, data entry, etc.
• Contribute to smooth clinic flow and overall success of the business by providing reliable administrative support, adhering to policies & procedures and participating in goal achievement.
• Actively seek out opportunities to improve and expand our patients' experience in the clinic, while assisting the management team to maximize clinic performance and growth.

Why work with HealthOne?

• Supportive & positive clinic management and multidisciplinary team environment.
• Work within a modern facility.
• Regular staff engagement events; themed days, monthly birthday lunch, and other team building experiences.

Compensation

• Competitive hourly rate offered.
• Team member discount program on all services & products offered at HealthOne (Dental, Optometry, Skin Care, Massage, Psychotherapy, etc.).

Requirements

• Minimum 1 year in a similar setting, ie optical/optometry environment.
• Strong client service skills, solid work ethic, impeccable organizational skills and an ability to manage competing priorities effectively while remaining efficient in your delivery.
• Self-starter, motivated by goals, and eager to wear multiple hats to be able to grow with us.
• Ability to work weekends and evenings, based on business needs.

Nice to Have

• Experience using a CRM/EMR, specifically Optosys software.
• Previously responsible for pre-testing and Lipiscan procedures.
• Proven interest in eyecare, fashion or other relevant industry.

About HealthOne

HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in the Harbourfront, North York, and King West (The Well) neighbourhoods allow us to deliver holistic healthcare to patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives – and YOU can help us achieve this!

At HealthOne, we’re all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as a professional. If you’re ready to join one of the fastest-growing holistic healthcare teams in Canada, we’d love to hear from you!

Within the HealthOne culture, we are committed to treating every employee with dignity and respect. We strive to be fair and just while creating work environments where our employees can be at their best. Employment decisions are based on qualifications, merit, and business need. Requests for accommodation due to a disability or any other protected groups can be made at any stage of the recruitment process and during employment.

We truly appreciate all those interested in joining our team. However, at this time only candidates that are invited to participate in the interview process will be contacted.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Strategy/Planning and Information Technology

Industries

Public Health