Optics Outfitter

Basspro; Edmonton; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading company in outdoor retail seeks a Retail Outfitter to deliver exceptional customer service and product knowledge. The role involves assisting customers, maintaining store presentation standards, and demonstrating a passion for the outdoors. Applicants should have sales experience and be customer-focused.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• One or more years’ experience in a sales or service environment is preferred.
• Ability to provide superior customer service and exceed customer’s expectations.
• Experience in a related field or outdoor lifestyle is an asset.

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions.
• Maintain visual presentation standards and merchandise recovery.
• Respond to and resolve customer issues using good judgment.

Skills

Customer service

Sales experience

Problem-solving

Knowledge of outdoor lifestyle

Evaluating customer needs

Education

High school diploma or equivalent

Job description

Summary:

Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer.

Responsibilities:

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis
• Promote various company programs and promotions
• Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Assist in other areas of the store when business needs dictate
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Qualifications:

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops & Cabela’s specific products is an asset

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon re quest during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Fun work environment

• Competitive wages

• Excellent benefits

• Unlimited career advancement opportunities

• Bass Pro Cares Fund

Cabela's