Optician / Contact Lens Practitioner (Licensed)

Costco Wholesale Canada Ltd.; San Juan de Terranova, Port Coquitlam, Niagara Falls, Toronto; On-site; CAD 40,000 - 62,000; Full time

Job summary

Ocean State Job Lot is seeking a licensed optician/dispensing professional to assist members with eyewear selections, measurements, and dispensing. The role includes processing orders, handling payments, and supervising apprentices while maintaining high service standards.

Qualified candidates should hold Provincial Ophthalmic Dispenser accreditation, provincial licensing as a dispensing optician, and have experience in a related optical setting.

Qualifications

• Provincial Ophthalmic Dispenser accreditation is required.
• Licensed Optician/Contact Lens Fitter with provincial license preferred.
• Experience in patient/customer service in an optical setting is beneficial.

Responsibilities

• Assist members in selecting eyewear (frames, lenses, contact lenses, sunglasses).
• Measure pupillary distance (PD) and assist in fitting contact lenses.
• Enter orders into computer and process payments accurately.
• Dispense eyeglasses and contact lenses and oversee apprentices.
• Maintain proper inventory and ensure cleanliness and safety of the optical area.

Skills

Customer service

Computer skills

Math skills

Attention to detail

Education

Provincial Ophthalmic Dispenser accreditation

Tools

Dispensing computer

Job description

Description of position:

Assists members in selecting and ordering eyewear including frames, lenses, contact lenses and sunglasses. Measures member’s cornea base curve and determines correct contact lens for member. Uses computer to process orders, dispenses eyeglasses and contact lenses and oversees apprentices. Provides prompt, accurate and courteous member service.

Daily tasks and responsibilities:

• Assists members to choose eyeglass frames, sunglasses, contact lens and ophthalmic lens options appropriate to the lens prescription. Provides and ensures prompt, accurate and courteous member service.
• Assists in providing members with support in booking Dr appointments.
• Accurately measures members for pupilary distance (PD) using pupilometer or ruler.
• Is proficient in determining placement of multi-focal heights and bifocal heights.
• Examines member’s eye using a slit lamp to assess the general ocular health and assist in the fitting of contact lenses.
• Keys member order into computer. Places special orders to outside vendors by telephone.
• Rings up orders and over-the-counter optical merchandise. Receives accurate payment, makes change, processes cheques, credit and debit charges according to proper procedures for paperwork, cash handling and performance of duties.
• Checks contact lenses and completed eyeglasses against prescription prior to dispensing to member. Fits and adjusts eyeglasses to member using frame warmer and bending with fingers.
• Orders equipment, merchandise and supplies by keying into computer. Keys receipt of special orders from outside vendors. Follows safety and security procedures.
• Stocks optical merchandise and supplies. Follows department procedures and standards for production, record keeping, sales, eye health merchandising and product storage.
• Maintains proper levels of Contact llens trials.
• Maintains a safe and high level of health care cleanliness at all times.
• Cleans department displays and merchandise by spraying and wiping.
• Oversees apprentices/students as required for certification qualification.
• Maintains licensing requirements to ensure membership in provincial order is in good-standing.

Qualifications (Costco-specific or industry-specific skills that candidates must possess):

• Education/Training:Relevant/applicable Provincial Ophthalmic Dispenser accreditation.
• Licenses/Certifications:Provincial License as Dispensing Optician; Certified Contact lens Fitter required.
• Experience: Licensed Optician/Contact lens Fitter experience preferred.
• Knowledge/Skills:Computer, math and member service skills preferred.
• Other: Opticians who do not have certification/accreditation as a Contact Lens Fitter must enroll in the Contact Lens Fitter course within a year to maintain their position.

Knowledge and talents recommended for job success:

NOTE:For postings in Quebec locations, candidates must be able to communicate in French (oral and written).

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