Optician, Clinic

FYihealth Group; Vancouver; On-site; CAD 35,000 - 44,000; Full time

Benefits offered by this job

Competitive bonuses

Comprehensive optical benefits

Growth opportunities

Collaborative culture

Ongoing training

Job summary

FYidoctors, a division of FYihealth group, seeks an Optician in Vancouver to educate patients on eyewear options and assist in selecting frames that blend style with clear vision. You will perform repairs and adjustments, support clinic operations, and deliver outstanding patient care in a fast-paced setting.

The role requires BC registration, at least one year in optics, strong computer skills, and a collaborative, growth-minded approach.

Qualifications

• Minimum one year of experience in an optical setting.
• Registered Optician in British Columbia.
• Proficient with technology and computers, including MS Office Suite.
• Ability to multi-task and thrive in a fast-paced environment.
• Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences.

Responsibilities

• Educate patients on eyewear options tailored to their lifestyle, ensuring optimal value and quality.
• Guide patients in selecting eyewear that combines style with optimal vision.
• Perform eyewear repairs and adjustments to ensure proper fit and comfort.
• Coach and train team members to enhance their skills, performance, and knowledge to ensure consistent execution of optical standards and processes.
• Support retail operations and contribute to overall clinic success.
• Deliver exceptional customer service, ensuring a positive patient experience.
• Support clinic operations by performing additional duties as required.

Skills

Customer service

Communication

Team player

Education

Registered Optician in British Columbia

Tools

MS Office Suite

Job description

Our FYidoctors Vancouver - Kerrisdale and FYidoctors Broadway clinics are looking for someone like you to bring your exceptional skills and experience and join us as an Optician to fill an existing vacancy!

In this role, you’ll enhance the lives of our patients every single day, delivering exceptional vision and eyewear experiences in a dynamic, rewarding, and collaborative environment. Bring your skills, enthusiasm, and passion for eye care to a team that’s dedicated to advancing eye health and making a meaningful difference.

This position is a full-time role working30-40 hours per week. Our clinic is open Monday to Saturday.

What You’ll Do

• Educate patients on eyewear options tailored to their lifestyle, ensuring optimal value and quality
• Guide patients in selecting eyewear that combines style with optimal vision
• Perform eyewear repairs and adjustments to ensure proper fit and comfort
• Coach and train team members to enhance their skills, performance, and knowledge to ensure consistent execution of optical standards and processes
• Support retail operations and contribute to overall clinic success
• Deliver exceptional customer service, ensuring a positive patient experience
• Support clinic operations by performing additional duties as required

What You Bring

• Minimum one year of experience in an optical setting
• Registered Optician in British Columbia
• Proficient with technology and computers, including MS Office Suite
• Ability to multi-task and thrive in a fast-paced environment
• Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
• A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit

• Competitive wages with the opportunity to earn quarterly bonuses(available at qualify clinics)
• A comprehensive benefits package featuring exceptional optical coverage
• Rapid and ongoing growth, providing a consistently challenging and rewarding environment
• A workplace culture that fosters collaborationand teamwork
• Continuous training and development opportunities to support your careergrowth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $25.65 to $32.06 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.