Optician

Loblaw Companies Limited; San Juan de Terranova; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in retail is seeking an Optical Expert to enhance customer experiences across Canada. In this role, you will curate personalized eyewear solutions while embodying core values like Care and Excellence. With a focus on quality and affordability, you'll inspire your team and ensure exceptional service in a dynamic environment. Join a company committed to sustainability and social impact, where diverse perspectives are valued. This is your opportunity to make a meaningful difference in the lives of Canadians while advancing your career in a supportive and inclusive workplace.

Benefits

Comprehensive Training

Flexible Work Hours

Competitive Benefits

Diversity and Inclusion Initiatives

Qualifications

• Licensed optical professional with strong customer service skills.
• Experience in managing optical products and services.

Responsibilities

• Deliver exceptional customer experiences and build rapport.
• Lead the team to provide best-in-class service.
• Handle store operations in the absence of the Manager.

Skills

Optical Expertise

Customer Service

Time Management

Communication Skills

Organizational Skills

Education

Provincial License in Optometry

1 Year of Optical Experience

Tools

MS Office Suite

Job description

Come make your difference in communities across Canada, where authenticity, trust, and making connections are valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues with a range of opportunities and experiences to help Canadians Live Life Well.

At Dominion, we succeed through collaboration and commitment, setting a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or seeking a new opportunity, this is where you belong.

Why is the role important :

In this role, you’ll be an expert on all things Optical. We are looking for someone who strives to curate a personalized experience for our customers that fulfills their unique needs. You’ll partner with our team to create a brand that values quality and affordability. Our ideal candidate is someone who is keen on helping Canadians Live Life Well by embodying our Core Values: Care, Ownership, Respect, and Excellence.

The Optical market is evolving, and Loblaw has bold ambitions to grow with it. Each of our 181 Optical clinics, located in grocery stores, plays a vital role in servicing our customers. We aim to provide convenience, excellent service, high-quality products, and industry-leading value supported by the PC Optimum program. Our mission is to deliver affordable, high-quality eyewear to more Canadians.

What you'll do:

1. Deliver an exceptional customer experience and build rapport with clients.
2. Inspire the team to provide best-in-class service by leading by example.
3. Be an eyewear expert on the floor.
4. Take measurements, fit, adjust, repair, and dispense eyeglasses, contact lenses, and specialty eyewear with a focus on customer satisfaction.
5. Simplify and communicate optical terminology to customers.
6. Handle store operations in the absence of the Manager.
7. Order and receive products daily.
8. Promote a workplace of inclusiveness and belonging.

What you bring:

1. Provincially licensed within your jurisdiction and at least 1 year of optical experience.
2. Management experience is an asset.
3. Knowledge of MS Office Suite.
4. Highly organized, diligent, with strong time management skills.
5. Enthusiastic and concise communicator who exceeds customer expectations.
6. A passion for fashion, eyewear, and retail industry.

We are committed to sustainability and social impact, focusing on Environment, Sourcing, and Community. Our CORE Values—Care, Ownership, Respect, and Excellence—guide our decisions and are reflected in our Blue Culture. We offer progressive careers, comprehensive training, flexibility, and competitive benefits, making us one of Canada's top employers, including recognition as a top diversity, green, and young employer.

If your experience doesn’t match every requirement, we encourage you to apply. We value diverse perspectives and experiences to enrich our team.

We prioritize diversity, equity, and inclusion, creating accessible environments for colleagues, candidates, and customers. Accommodation requests due to disabilities can be made at any application or employment stage.

Please Note: Candidates aged 18 or older must complete a criminal background check, with details provided during the application process.