Ophthalmic Clinical Solutions Specialist

Carl Zeiss Canada Ltd.; Halifax; On-site; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Medical

Vision

Dental

Paid time off: vacation/personal/sick

Employee Assistance Program

Job summary

Carl Zeiss Canada Ltd. is seeking a Clinical Application Specialist to deliver on-site installation, clinical training and connectivity solutions in the Halifax territory. You will serve as the primary liaison between customers and ZEISS, ensuring successful product implementation and ongoing support.

The role requires 3–5 years of ophthalmology-related experience, an engineering or life sciences background, and strong English skills (French preferred). Extensive travel (up to 80%) is expected.

Qualifications

• Undergraduate degree preferably in engineering or life sciences.
• At least 3–5 years of ophthalmology clinical/Operating Room or diagnostic ophthalmology experience.
• Fluent in English; French is preferred.

Responsibilities

• Provide clinical and technical support to customers within an assigned territory.
• Deliver on-site clinical applications training and coordinate appointments, travel and follow-up support.
• Collaborate with Account Managers and Field Service Engineers to resolve issues and support installations.
• Assist with installation, configuration, and deployment of ZEISS equipment and connectivity solutions.
• Support surgeons in the Operating Room during procedures.
• Act as liaison between customers and ZEISS to ensure timely resolutions.

Skills

Clinical experience

Networking knowledge

English fluency

Willingness to travel

Education

Bachelor's degree in engineering or life sciences

Tools

Networking equipment (routers, switches, APs)

TCP/IP, VLAN, DNS

Job description

Carl Zeiss Canada Ltd. is seeking a Clinical Application Specialist to deliver on-site installation, clinical training and connectivity solutions in the Halifax territory. You will serve as the primary liaison between customers and ZEISS, ensuring successful product implementation and ongoing support.

The role requires 3–5 years of ophthalmology-related experience, an engineering or life sciences background, and strong English skills (French preferred). Extensive travel (up to 80%) is expected.