Operator - Admitting

Prime Healthcare; Kingston; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a PBX Operator / Receptionist to join their dedicated team. This role involves answering the switchboard, greeting visitors, and monitoring hospital alarms. The ideal candidate will possess strong communication skills and the ability to multi-task effectively in a fast-paced environment. Join a community-focused organization that values quality and compassion, and be part of a team committed to making a positive impact in healthcare. This position offers a unique opportunity to contribute to patient care and support the hospital's operations.

Qualifications

• Previous PBX experience preferred.
• Experience in office or receptionist roles is beneficial.

Responsibilities

• Answer the switchboard and greet visitors.
• Monitor hospital alarms and communicate effectively.

Skills

Effective communication skills

Multi-tasking

Analytical skills

Customer service

Education

High School Diploma or Equivalent

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Lower Bucks Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Lower Bucks Hospital is a community hospital serving the Lower Bucks County region with medical, surgical, and emergency care. Located in historic Bristol, Pennsylvania, the hospital is well-known for its knowledgeable medical staff, including cardiology, orthopedics, radiology, wound care, and general surgery. The hospital has more than 200 physicians on staff, as well as another 700 employees.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greeting and directing people to the appropriate departments. The PBX operator monitors the hospital alarms and must be aware of the policies and procedures of all hospital emergency codes. Ability to communicate effectively with the population served.

Qualifications

Education and Work Experience

1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
2. Previous PBX experience preferred.
3. Previous experience in office or receptionist roles.
4. Effective written, verbal communication, and interpersonal skills.
5. Ability to multi-task and prioritize needs to meet required timelines.
6. Analytical and problem-solving skills.
7. Customer service experience preferred.