Operations Training Specialist (onsite)

Cencora; Morrisville; On-site; USD 50,000 - 80,000; Full time

Job summary

An innovative company is seeking a Training Coordinator to enhance the skills of associates at their Distribution Center. This role is pivotal in delivering training programs that cover compliance, safety, and job-specific functions, ensuring that every team member is equipped for success. The ideal candidate will possess strong organizational and communication skills, along with a knack for data analysis. Join this forward-thinking firm and contribute to creating healthier futures for people and animals alike, while enjoying a supportive work environment that values professional development and inclusivity.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Wellness Programs

Family Support

Professional Development Opportunities

Qualifications

• Requires a bachelor's degree and five years of experience or equivalent.
• Training experience is highly preferred; warehouse experience is desirable.

Responsibilities

• Delivers training programs for associates in various areas.
• Assesses training needs and develops instructional materials.
• Onboards new hires and manages training curriculum.

Skills

Organizational Skills

Data Interpretation

Effective Communication

Problem-Solving

Presentation Skills

Education

Bachelor's Degree

Tools

Learning Management Systems

Labor Management Systems

Warehouse Operations Software

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Please note, this position is located onsite at our facility in Morrisville, NC. There is no option for remote or hybrid work.

This role administers a variety of training and development programs for associates within assigned Distribution Center(s). Assesses training and development needs. Helps individuals and teams develop appropriate skills and knowledge. Responsible for the planning and execution of learning and development content related to all phases of associate development. Provides training documentation, performance tracking, and training delivery. Successful candidates will possess strong data analytic skills and the ability to successfully deliver training materials to new hires, cross-training functions, leadership level positions, and associates needing performance improvement.

Key Responsibilities

1. Delivers training programs for associates, including compliance, safety, specific job function training, and related Standard Operating Procedures (SOP).

2. Oversees training in key warehouse operations areas: shipping, receiving, quality control, pick, pack, and inventory management systems.

3. Determines training needs, communicates with managers, and helps develop training aids such as instructional materials, handouts, evaluation forms, and visual aids, contributing as a subject matter expert.

4. Gathers content, designs low-complexity training materials, meets timelines, and communicates risks to project managers or leads.

5. Recommends updates to course materials and manuals to meet specific training needs.

6. Participates in testing and piloting new training programs, providing feedback for successful deployment.

7. Assesses associates' skills, talents, performance, and productivity; prepares evaluations and recommends improvements.

8. Onboards new hires, manages training curriculum, identifies skill gaps, and future training needs.

9. Administers post-training evaluations and makes recommendations.

10. Implements measurement strategies consistently.

11. Willing to work extended hours as needed to meet training objectives.

12. Attends industry meetings, conferences, and seminars to stay current.

13. Maintains understanding of new educational and training methodologies.

14. Up to 20% travel may be required.

15. Performs related duties as assigned.

Qualifications

Education: Requires a four-year bachelor's degree and five years of experience or an equivalent combination. Training experience is highly preferred. Warehouse experience is desirable.

Skills and Abilities

• Strong organizational skills, attention to detail, and ability to meet deadlines.

• Proficiency with software technology and remote meeting tools.

• Ability to review and interpret data; adjust as appropriate.

• Effective communication skills, both oral and written.

• Ability to participate in organizational change initiatives.

• Excellent problem-solving skills and issue resolution.

• Ability to train others and meet learning objectives in a fast-paced environment.

• Strong presentation skills.

• Knowledge of Labor Management Systems and SOPs preferred.

• Experience with Learning Management Systems preferred.

• Familiarity with warehouse operations software and inventory systems preferred.

What Cencora Offers

We provide compensation, benefits, and resources that foster an inclusive culture and support our team members' purpose-driven work. Benefits include medical, dental, vision, wellness programs, family support, and professional development opportunities. For more details, visit https://www.virtualfairhub.com/cencora.

Employment and Equal Opportunity

Cencora is committed to equal employment opportunity and non-discrimination. We provide reasonable accommodations for individuals with disabilities upon request. For accommodations, contact 888.692.2272 or [e-mail].