Operations Trainer

Sysco; Calgary; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Health and dental benefits

Pension Plan

RRSP & TFSA

Stock Purchase Plan

Learning & development

Job summary

Sysco Calgary is seeking a Training and Development Specialist to onboard and coach warehouse staff in Sysco work methods. The role focuses on training, safety, and maintaining records to support performance improvements.

You will lead driver and equipment training, monitor compliance with OHSA, and collaborate with supervisors to drive learning and development across shifts.

Qualifications

• Training experience is an asset.
• Warehouse equipment experience is required, Fork Lift & Pallet License a must
• High School diploma or general education degree (GED)
• College Diploma preferred in Teaching, Business Administration, Supply Chain Management, Operations Management or a closely related field required; or equivalent combination of education and related experience.
• Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook
• Sound knowledge of the Occupation Health and Safety Act.
• Valid driver’s license in good standing with access to a vehicle is required.
• While performing the duties of this job, the colleague is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces.
• The colleague works non-traditional business hours including evenings, nights, weekends, holidays and on-call.
• The colleague may occasionally be required to travel, although infrequent, to other Operating Companies or the corporate office as business needs dictate (i.e. training).

Responsibilities

• Train and coach warehouse colleagues on various floor procedures and positions, utilizing Sysco Work Methods and other training tools.
• Train and certify colleagues on all Material Handling equipment.
• Ensure the compilation and maintenance of all training and development records and statistics.
• Identify training needs and oversees training and development
• Assists with the coaching, mentoring, career development, training, performance management of team with the purpose of improving employee knowledge and skill level.
• Tracks productivity and accuracy results via daily and weekly reports; creates employee discussion letters related to training as required.
• Assists with Driver classroom training as required.
• Conducts and completes observation reports in the warehouse to ensure safe machine operations in the warehouse.
• Ensures adherence to the responsibilities under the Occupational Health and Safety act.
• Meet with supervisors weekly to discuss employee’s learning, using Progress Report Templates.
• Provide both constructive feedback for improvement and positive reinforcement.
• Time-keeping for employee and reporting time worked to employee’s supervisor, until the employee can clock in and out.
• Documentation of training hours per colleague.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

Skills

Training experience

Warehouse equipment experience

Fork Lift & Pallet License

High School diploma GED

College Diploma in Teaching, Business/

Microsoft Office

OHSA knowledge

Driver's license

Safety awareness

Travel occasionally

Education

High School diploma or GED

College Diploma in Teaching, Business Administration, SCM, Operations Management or related field

Equivalent combination of education and experience

Tools

Microsoft Office

Job description

JOB DESCRIPTION

The purpose of this job is to ensure the accurate and consistent training/coaching of Warehouse employees and ensure the proper training and onboarding of new warehouse colleagues on Sysco work methods. This job is also responsible for monitoring policy standards and tracking employee training data.

Responsibilities

• Train and coach warehouse colleagues on various floor procedures and positions, utilizing Sysco Work Methods and other training tools.
• Train and certify colleagues on all Material Handling equipment.
• Ensure the compilation and maintenance of all training and development records and statistics.
• Identify training needs and oversees training and development
• Assists with the coaching, mentoring, career development, training, performance management of team with the purpose of improving employee knowledge and skill level.
• Tracks productivity and accuracy results via daily and weekly reports; creates employee discussion letters related to training as required.
• Assists with Driver classroom training as required.
• Conducts and completes observation reports in the warehouse to ensure safe machine operations in the warehouse.
• Ensures adherence to the responsibilities under the Occupational Health and Safety act.
• Meet with supervisors weekly to discuss employee’s learning, using Progress Report Templates.
• Provide both constructive feedback for improvement and positive reinforcement.
• Time-keeping for employee and reporting time worked to employee’s supervisor, until the employee can clock in and out.
• Documentation of training hours per colleague.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Perform other duties as assigned.

Qualifications/Skills

• Training experience is an asset.
• Warehouse equipment experience is required, Fork Lift & Pallet License a must
• High School diploma or general education degree (GED)
• College Diploma preferred in Teaching, Business Administration, Supply Chain Management, Operations Management or a closely related field required; or equivalent combination of education and related experience.
• Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook
• Sound knowledge of the Occupation Health and Safety Act.
• Valid driver’s license in good standing with access to a vehicle is required.
• While performing the duties of this job, the colleague is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces.
• The colleague works non-traditional business hours including evenings, nights, weekends, holidays and on-call.
• The colleague may occasionally be required to travel, although infrequent, to other Operating Companies or the corporate office as business needs dictate (i.e. training).

Experience

• Minimum 2 years working in a warehouse environment.

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts Short-Term and Long-Term Disability Life Insurance Voluntary Optional Insurance Parental Leave Plan Company Pension Plan Group RRSP & TFSA Employee and Family Assistance Stock Purchase Plan Maple Virtual Care Unlimited on-line learning Sysco product discounts Preferred vendor discounts Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.