Operations Support System Engineer

Ampstek; Saskatoon; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading company is looking for an OSS Engineer for a 6+ month contract in Saskatoon, focusing on the deployment and maintenance of monitoring and security platforms. The role includes designing OSS systems and ensuring optimal network performance and operational security, requiring expertise in tools like SolarWinds and Splunk.

Qualifications

• Proficient with OSS platforms including SolarWinds, Splunk, and Claroty.
• Experience in network protocols and cybersecurity principles.
• Familiar with ITSM tools and cloud environments.

Responsibilities

• Design, configure, and maintain OSS platforms.
• Monitor network and system performance, generating alerts.
• Develop dashboards and automate monitoring tasks.

Skills

Network performance

Operational security

Monitoring systems

Education

Certification in OSS tools

Tools

SolarWinds

Splunk

Claroty

ServiceNow

AWS

Azure

Job description

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Job Role : OSS Engineer (Operations Support Systems)

Duration : 6 + Months

Mandatory skills : Operation Support Systems such as SolarWinds, Splunk, and Claroty. responsible for the deployment, integration, and maintenance of monitoring and security platforms that support network visibility, performance management, and operational security.

Detailed JD (Roles and Responsibilities) :

OSS Engineer (Operations Support Systems)

• Design, configure, and maintain OSS platforms including SolarWinds, Splunk, and Claroty.
• Monitor network and system performance, generate alerts, and ensure timely incident response.
• Develop dashboards, reports, and alerts to support operational and security teams.
• Integrate OSS tools with other ITSM and NOC systems for end-to-end visibility.
• Automate routine monitoring tasks using scripts and APIs.
• Collaborate with network, security, and infrastructure teams to ensure optimal system performance and security posture.
• Maintain documentation for OSS configurations, procedures, and best practices.
• Participate in audits, compliance checks, and vulnerability assessments.
• Proficiency with :
• Claroty (or similar OT / ICS security platforms)
• HLD and LLD
• Strong understanding of network protocols, system administration, and cybersecurity principles.
• Experience with SNMP, Syslog, and REST APIs.

Preferred Qualifications :

• Certifications such as Splunk Core Certified User, SolarWinds Certified Professional, or Claroty Certified Specialist.
• Experience with ITSM tools (e.g., ServiceNow, Remedy).
• Familiarity with cloud environments (AWS, Azure) and hybrid monitoring strategies.
• Knowledge of OT / ICS environments and industrial cybersecurity.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

IT Services and IT Consulting

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