Operations Support Representative

Purolator; Surrey; On-site; CAD 1,000; Full time

Job summary

A leading logistics company is seeking an Operations Support Representative to assist in data management and equipment maintenance. This temporary role offers a chance to grow within the organization while ensuring operational efficiency. The position requires flexibility in shift hours and involves working in various environments.

Qualifications

• 3 months experience working with computers and technology.
• 3 months experience troubleshooting for scanners and printers.

Responsibilities

• Enter billing and shipping data and reconcile Chain of Signature documents.
• Prepare, collect, track, and store courier documentation.
• Test and maintain an inventory of replacement batteries for handheld package scanners.

Skills

Operations Procedures

Document Management

Computer Operations Standards and Procedures

Job description

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Operations Support Representative

Date: 13 May 2025

Location:

Langley, British Columbia, CA, V1M 3A7

Opportunities delivered
Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.

Description

Location: Port Kells Terminal, BC

Shift: 37.5h/week Monday to Friday, variable shift hours, flexibility needed

Pay-rate: $20.92 per hour

TEMPORARY ROLE UNTIL DECEMBER 2025

The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.

Responsibilities

Enter billing and shipping data and reconciles Chain of Signature (COS) documents.
Prepare, collect, track, and store courier documentation
Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness
Prepare the Red bin to be sent to the Hub in the evening
Complete administrative functions
Track 407 transponder usage logs to ensure all transponders are returned
Prepare reports for managers to ensure accuracy
Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries
Send malfunctioning scanners for repair to external repair vendor.
Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors

Additional Responsibilities

Education

Experience

3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)
3 months experience troubleshooting for scanners and printers

Skills

Operations Procedures

Document Management

Computer Operations Standards and Procedures

POSTING DETAILS
Location: 423 - Langley/Port Kells
Working Conditions: Office Environment; Retail Center Environment; Warehouse Environment

Posting Number: 66856
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Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and if we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

Job Segment: Operations Manager, Document Management, Operations, Technology, Customer Service