Operations Support

ATCO Electric; Whitehorse; On-site; CAD 70,000 - 83,000; Full time

Job summary

A leading utility provider in Whitehorse seeks an Operations Support professional to manage daily administrative tasks and serve as the point of contact for customers and contractors. The ideal candidate will have strong communication skills, proficiency in MS Office, and a minimum of 3 years of administrative experience. Comprehensive benefits package included, with a salary starting at $2,940.00 biweekly.

Benefits

Salary starting at $2,940.00 biweekly

5.2% northern allowance

$660/month Northern Allowance

20 days paid vacation per year

Flexible benefits from first day of employment

Comprehensive Employee & Family Wellness Program

Qualifications

• Minimum 3 years’ experience in an administrative or clerical support function.
• Experience handling records related to safety, legal, or regulatory compliance is an asset.

Responsibilities

• Act as the first point of contact for customer and contractor inquiries.
• Support coordination of customer service orders and internal work requests.
• Maintain and organize records, both digitally and in hard copy.

Skills

Excellent communication

Customer service

Proficiency with MS Office

Education

Grade 12 diploma or equivalency

Tools

MS Word

MS Excel

MS Outlook

Adobe Pro

Oracle

Job description

Your opportunity is here.

Term: 18 months

What We Offer:

• Salary, starting at $2,940.00 biweekly
• An additional 5.2% northern allowance
• $660/month Northern Allowance
• Monday to Friday, 40 hours per week
• 20 days paid vacation per year
• 5 additional paid days off
• Vacation Allowance
• Charitable donation matching
• Flexible benefits from first day of employment
• Comprehensive Employee & Family Wellness Program
• A culture based on caring, integrity, agility, collaboration, and safety.
  
  

Why Work Here

At ATCO Electric Yukon, we’re more than just a utility provider — we’re a team that shows up for our communities, our colleagues, and the future. Every role here, including yours, contributes to a safer, more reliable, and more connected North. We’re powered by people who care deeply about doing the right thing — even when it’s hard.

About The Role

As Operations Support, you’ll provide day-to-day administrative support to our operations teams. You’ll also be the friendly first point of contact for customers and contractors.

What You’ll Do

• Act as the first point of contact for customer and contractor inquiries, both in person and by phone
• Support coordination of customer service orders and internal work requests
• Manage data and documentation for operational, legal, regulatory, health, safety, and environmental requirements
• Maintain and organize records, both digitally and in hard copy
• Schedule meetings, prepare materials, and take accurate minutes
• Provide dedicated, full coverage of the operational support desk at the Service Complex
• Create, update, and manage internal forms, templates, spreadsheets, and databases
• Support internal departments by assisting with general administrative tasks and documentation
• Take on other related duties as assigned to support day-to-day operations
  
  

What You Bring:

• Grade 12 diploma or equivalency (G.E.D or C.A.E.C)
• Minimum 3 years’ experience in an administrative or clerical support function
• Proficiency with MS Word, Excel, Outlook, Adobe Pro
• Excellent communication and customer service skills
• Experience with Oracle is an asset
• Experience handling records or documentation related to safety, legal, or regulatory compliance is an asset
  
  

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

Closes: August 20, 2025

ATCO Electric Yukon is part of ATCO Ltd. With approximately 6,000 employees and assets of $23 billion, ATCO is a diversified global holding corporation with investments in Structures & Logistics (workforce housing, innovative modular facilities, construction, site support services, and logistics and operations management), Energy Infrastructure (electricity generation, transmission and distribution; natural gas transmission, distribution and infrastructure development; energy storage and industrial water solutions; and electricity and natural gas retail sales), Transportation (ports and transportation logistics) and Commercial Real Estate.More information can be found at www.ATCO.com.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law.Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

, Isley, Leaira, >