Operations Supervisor, W & WW

Ontario Clean Water Agency; Mississauga; On-site; CAD 68,000 - 85,000; Full time

Benefits offered by this job

Defined benefit pension

Health plan

Professional development

Job summary

Ontario Clean Water Agency is hiring an Operations Supervisor for water and wastewater operations. You will plan and oversee maintenance activities, ensure regulatory compliance, and lead a team of operators and technicians.

The role requires Class 1 water/wastewater certification and a valid G driver's license, with willingness to travel within the region and participate in on-call rotations. OCWA offers development opportunities and a strong benefits package.

Qualifications

• Mandatory Class 1 water/wastewater certificate and ability to obtain highest level.
• Valid Class G license and willingness to travel within the Region.
• Experience supervising staff and coordinating projects.

Responsibilities

• Plan, coordinate, administer and oversee operational and maintenance activities.
• Ensure compliance with legislation, regulations and occupational health and safety.
• Provide leadership to operations and maintenance staff.
• Schedule and assign projects; monitor efficiency and effectiveness.

Skills

Water/wastewater knowledge

Leadership / supervision

Regulatory compliance

Project coordination

Communication skills

Problem solving

Asset management understanding

On-call / overtime readiness

Team coordination

Safety awareness

Class G driver's license

Class 1 water/wastewater certificate

Education

Class 1 water/wastewater certificate (with highest level for facility)

Tools

Knowledge of plant controls

Job description

Application Deadline: 2026-10-27

Position Title: Operations Supervisor, W & WW

Division: Lakeshore West Cluster (Marco Albano)

Location: 690 Heritage Road Kingsville, ON N9Y 3B2 Canada

Location Hierarchy: West

Worker Type: Regular

Number of Positions: 1

Job Duration: Full time

Job Code: 95505

Salary: $1,316.68 - $1,636.27 CAD Weekly

Posting Status: Post Internally and Externally & Post to OPS

OPS Job ID:

Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every day. Our job (and possibly yours) is also to return treated and safe water back to our lakes and rivers. At OCWA, we have a deep respect for the environment and our responsibility for the health of the communities we serve drives us. A job at OCWA is an opportunity to make a positive impact on millions—a big responsibility. Are you ready? We think you are. So come on in. The water is perfect.

In this role, you will plan, coordinate, administer and oversee operational and maintenance activities, including compliance with operational agreements in accordance with all relevant legislation, acts and regulations and provide team leadership to operational and maintenance staff.

Mandatory

• A valid Class 1 water, wastewater, distribution and collection certificate with a willingness and ability to obtain certification at the highest level of the facilities; at least a minimum Class 1 Certification specific to the facility and in accordance with O. Reg. 128/04 of the Safe Drinking Water Act and/or O. Reg. 129/04 of the Ontario Water Resources Act.
• Must be able to oversee construction projects for development or major repairs of facilities and plants.
• Valid Class G driver’s license and required to travel within the Region.
• Be available for overtime and ability to be on-call after regular working hours as part of a rotation, with the ability to respond to on-call within a reasonable period.
• Act as the Overall Responsible Operator (ORO) or Operator in Charge (OIC).
• Must be able to schedule, coordinate and assign projects; identify opportunities for improving effectiveness and efficiency of facilities and make recommendations and proposals.

Knowledge

• Knowledge, experience and training of water and wastewater treatment processes in order to operate the facilities, including current knowledge of relevant legislation, regulations, Acts related to water/wastewater operations, health and safety.
• A strong understanding of complex mechanical equipment and electronic controls used in industrial processes in order to optimize asset management programs and develop written procedures for asset care and protection.
• Good knowledge of various codes, standards and policies related to administration, finance and knowledge of procurement policies and directives.
• An understanding of inventory and records management techniques to fulfill contractual obligations.
• Working knowledge of asset management principles, methodologies, and technologies in water and wastewater applications.
• Demonstrated experience with supervising staff to train, direct and assign work activities.
• Ensure optimization of resources, staffing and financial, to effectively maintain the continuity of operations and maintenance services programs, as well assessing potential environmental impacts or health and safety concerns.
• Actively participate OCWA’s health and safety policies and philosophies, ensuring the safety and well-being of your coworkers.
• Ability to address regulatory issues that require action, and assess and respond to operational problems and emergencies; assess and determine the completion of work on construction projects and approve contractor invoices, respond to requests for information and/or complaints.

SKILLS

• Good verbal and written communication skills to provide technical information, presentations and on-the-job assistance to other staff.
• Ability to take managers direction to implement, monitor, assess and improve to meet goals and objectives including team leadership and coordinating skills to motivate staff to meet goals and objectives.
• Excellent project management skills and abilities, work planning and scheduling skills to optimize the staff time based on operational needs and to ensure effective coordination of plant operations.
• Analytical and evaluating skills to assess costs, technical needs, and options to solve problems in order to resolve problems and to develop recommendations.
• Influencing and advisory skills to make effective and persuasive recommendations to management on the improvement to the effectiveness and efficiency of facilities.

Interpersonal and communication skills

• Good communication and interpersonal skills to deal effectively with operations staff, clients, various levels of government, prepare reports and recommendations to management, and address and resolve issues and complaints from external sources.

Other Essential Skills

• Good planning, financial and analytical skills to manage and plan multiple projects & assess project priorities.
• Ability to optimize and implement changes to processes to improve facilities operations.
• Ability to complete documentation that ensures adherence to the applicable acts and regulations.
• Requires strong proficiency in the office and operational computerized systems.

What's in it for you?

Flexible learning and development opportunities Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario. A wide-ranging compensation structure focused on pay for certification, on-call pay, call-back pay, over-time and Overall Responsible Operator (ORO) pay. Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years. Work with an organization committed to innovation and advanced technology. A defined benefit pension plan; comprehensive health plan; life and disability insurance. Maternity and parental leave top-up benefits including for adoptive parents.

• $24.88 to $26.41 per hour (OIT)
• $27.92 to $31.06 per hour (Level 1 Operator)
• $29.49 to $32.83 per hour (Level 2 Operator)
• $30.67 to $38.04 per hour (Level 3 or 4 Operator)

OPS/OCWA’s commitment to diversity, inclusion, accessibility, anti-racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. Visit the OPS Anti‑Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

The Ontario Clean Water Agency is an inclusive employer and we offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of the Ontario Human Rights Code. Refer to the application instructions if you require a disability‑related accommodation.

The Ontario Clean Water Agency is an agency of the Province of Ontario, reporting to the Ministry of the Environment, Conservation and Parks. As the largest provider of water and wastewater services in Canada, we manage over 800 facilities from small well systems and lagoons to large water and wastewater treatment plants.

Consider this opportunity if you are a motivated, team oriented individual seeking a career in the water and wastewater industry.

We thank you for your interest, and we will only contact you if we choose you for further screening or an interview.

Career decisions can be murky and hard to navigate. OCWA makes it easy. If you’re looking for career potential through purposeful work, meaningful recognition and a lifetime opportunity for individual growth, OCWA is where you can thrive. Join an inclusive team environment and unlock your potential in a supportive, recognition-based culture. With water, your career path is clear. OCWA is an agency of the Government of Ontario, reporting to the Ministry of the Environment, Conservation and Parks. For more than 30 years, municipalities, First Nations communities, institutions and industry have put their trust in OCWA to provide water, wastewater and stormwater services. Our extraordinary work demands a community of remarkable people. A career at OCWA is an opportunity to achieve your potential through meaningful, important work.