Operations Supervisor - Okanagan, BC

Alpine; Kelowna; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading janitorial and building maintenance service provider in Canada seeks an Operations Supervisor to manage subcontractors and client relations. The role involves overseeing site operations, ensuring compliance, and conducting audits. Ideal candidates will have strong management skills and a commitment to quality service.

Benefits

Monthly vehicle and gas allowance

Benefits plan

Training and leadership development opportunities

Career growth and progression opportunities

Qualifications

• Must be fully vaccinated and able to obtain CPIC clearance.
• Valid driver's license with a clean abstract required.

Responsibilities

• Oversees a group of sites and manages subcontractors.
• Conducts regular site audits and inspections.
• Liaises with clients to meet performance standards.

Skills

Client Relations Management

Subcontractor Management

Expense Management

Job description

Job Title : Operations Supervisor Location : Okanagan, BC Status : Permanent, Full-Time

Salary : $50,000 - $60,000

To ensure that you receive emails from us regarding your candidacy, we recommend adding @alpineservices.ca to your list of safe senders.

Company Overview : Alpine has grown to become one of Canada's leading janitorial and building maintenance service providers to over 2000 facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With over 40 years of history, Alpine has been at the forefront of innovative industry approaches. Our brand, Reflecting Excellence, distinguishes us from others. We aim to be the best by delivering on our promises and exceeding client and employee expectations.

Job Overview : Servicing our valued clients, the Operations Supervisor oversees a group of sites within a territory, manages subcontractors to ensure scope completion, provides training, liaises with store managers, resolves issues or prevents escalations, and conducts inspections to ensure quality. Acts as the first point of contact for clients regarding operations, escalations, and work orders.

Key Responsibilities :

1. Subcontractor Management
2. Participates in hiring, training, and supervising subcontractors
3. Ensures subcontractor compliance with security clearances, GST, licensing, WCB, insurance, etc.
4. Ensures adherence to Alpine standards through subcontractor work
5. Conducts regular site audits and inspections, completing reports using technology

Client Relations Management :

1. Liaises with clients to meet performance standards and address complaints
2. Prevents escalation of issues

Expense Management :

1. Ensures hours and costs align with budget
2. Coordinates equipment repairs
3. Monitors subcontractor hours against budget

Working Conditions : The role requires flexibility in shift times, including interaction with night cleaning crews. Must be fully vaccinated, able to obtain CPIC clearance, and have a valid driver's license with a clean abstract. Frequent travel within the region is required.

We offer :

• Base salary
• Monthly vehicle and gas allowance
• Benefits plan
• Training and leadership development opportunities
• Career growth and progression opportunities