Operations Supervisor-2 P25-216538-2

FedEx Group; Peterborough; On-site; CAD 50,000 - 80,000; Full time

Job summary

A leading company is seeking an Operations Supervisor to manage sort operations and staff. This role requires strong leadership and organizational skills, supporting safety and efficiency in daily operations while leading a team of Cargo Handlers. Candidates must have relevant experience and meet physical requirements.

Qualifications

• 2 years of FedEx sort operations or supervisory experience required.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.
• Valid driver’s license and a clean driving record required.

Responsibilities

• Oversees day-to-day sort operations and manages Cargo Handlers.
• Leads training and compliance with policies and regulations.
• Mentors and supports employees in package handling and service recovery.

Skills

Leadership

Effective Communication

Conflict Resolution

Organizational Skills

Problem Solving

Education

College degree

Job description

This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible for leading and guiding employees in proper package handling, routing, and recovery of potential service failures within the station sort function. The Operations Supervisor oversees all CH functions, including directing work activities, mentoring, coaching, training, and ensuring compliance with FXE policies, procedures, and government regulations.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• College degree
• 2 years of FedEx sort operations or senior level hourly role experience OR 2 years of supervisory experience in a related industry
• Valid driver’s license and a good driving record
• EXCEL Leadership Development Stream (Preferred)
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment
• Ability to complete all training, including DG certification
• Mentoring, coaching, and knowledge sharing abilities
• Leadership skills to inspire and motivate teams
• Strong organizational, planning, and analytical skills
• Effective communication with empathy and clarity
• Conflict resolution skills
• Focus on simplifying processes while maintaining quality
• Accountability and problem-solving skills

Preferred Qualifications:

• Pay Transparency
• Additional details include shift timings (Monday-Friday with every 3rd Saturday), start times as early as 4:30 am, and this being a repost with 2 positions available. The job was reposted on 6/3/2025 and unposted on 6/10/2025 at 3:00 pm local time.

DISCLAIMER

This description is general and not exhaustive. Employees are expected to perform all assigned duties, complete mandatory training, operate in a PC Windows environment, and work varying shifts as needed. Bilingual ability (French and English) is required for residents of Quebec. Candidates must have a valid driver’s license and a clean driving record, with assessments during the selection process.

Employment Equity Statement

FedEx is committed to diversity and inclusion. We welcome applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of culturally diverse and 2SLGBTQ+ communities. Accommodations are available upon request during the recruitment process.