Operations Supervisor-2

FedEx Group; Kelowna; On-site; CAD 50,000 - 70,000; Full time

Job summary

A logistics company in Kelowna needs an Operations Supervisor to manage sort operations and lead Cargo Handlers. The ideal candidate has a college degree, supervisory experience, and a valid driver's license. Responsibilities include guiding staff on package handling and compliance with policies. This seasonal role offers a shift from 3:30pm to 9:30pm, Tuesday to Saturday. Applications are encouraged from diverse candidates.

Qualifications

• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience in related industry.
• Must possess valid driver’s license and a good driving record.
• Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with equipment.

Responsibilities

• Lead and guide Cargo Handlers in proper package handling and routing.
• Oversee all Cargo Handler functions, ensuring compliance with policies and regulations.

Skills

Leadership

Conflict Management

Communication

Organizational Skills

Analytical Skills

Education

College degree

Job description

Overview

This is an interview position plus CEV. This is a frontline supervisor position that supports the FXE Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations.

Responsibilities

• Lead and guide Cargo Handlers in proper package handling, routing and recovery of potential service failures within the station sort function.
• Oversee all Cargo Handler functions, including directing work activities and mentoring/coaching/training to ensure compliance with FXE policies and procedures and government regulations.

Required knowledge, skills and abilities

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record
• EXCEL Leadership Development Stream (Preferred)
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Preferred Qualifications

Pay Transparency:

Pay:

Additional Details

This is a seasonal position for a period of up to 12 weeks. The shift is 3:30pm - 9:30pm; Tue-Sat. The posting closes on Oct 7th, 2025.

Disclaimer

This job description is general in nature and is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC Windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in Quebec, you must be bilingual (French and English). All candidates for positions that require driving as a core competency require a valid driver's license and a driving record with two or fewer violations in the 24 months prior to the date of application. Candidates will be assessed through consideration of: current driver's abstract, performance during application interviews, and performance on any driver competency assessments administered.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.