Operations Supervisor

Industrial Electric Mfg. (IEM); Surrey; On-site; CAD 53,000 - 76,000; Full time

Job summary

Industrial Electric Mfg. (IEM) in Surrey, BC is seeking an Operations Supervisor to lead day-to-day production, ensure safety, takt time targets, and KPI-driven quality.

This first-line leadership role manages multiple Team Leads and Operators and works closely with the Operations Manager to keep the value stream flowing. This position requires 100% in-office presence in Surrey; compensation range is hourly CAD 38.46–55.30, with a comprehensive benefits package and opportunities for continuous

Qualifications

• Experience leading production teams daily.
• Ability to supervise and coach Team Leads and Operators.
• Ensure adherence to schedules, takt time, and safety policies.

Responsibilities

• Lead daily execution of production activities to meet safety, quality, delivery, and efficiency targets.
• Supervise and evaluate Team Leads and Operators for accountability and teamwork.
• Ensure adherence to daily build schedules and takt time.
• Monitor performance against metrics and lead daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance for readiness.
• Enforce safety, 5S, and standard work policies.
• Support onboarding, cross-training, and upskilling with Learning & Development.
• Lead or support root cause analysis and corrective actions.

Skills

Leadership

Team supervision

Production scheduling

Lean 5S

Safety compliance

Root cause analysis

Coaching & feedback

Job description

Location:

Surrey, B.C.

Reports To:

Operations Manager

Salary Range:

$38.46 - $55.30/hr

Position Summary:

The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream. The Operations Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.

Note:

This position requires 100% in-office presence in our Surrey offices and does not offer remote work. This role will report into an Operations Manager.

Key Responsibilities

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
• Ensure adherence to daily build schedules and takt time; elevate to production targets to the Operations Manager.
• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
• Support onboarding, cross‑training, and upskilling of team members in partnership with Learning & Development.
• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Qualifications

• Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
• Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
• Ensure adherence to daily build schedules and takt time; elevate to production targets to the Operations Manager.
• Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings.
• Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
• Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
• Support onboarding, cross‑training, and upskilling of team members in partnership with Learning & Development.
• Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.

Preferred Skills

• Coaching & performance management
• Root cause analysis (5 Whys, fishbone, etc.)
• Conflict resolution & feedback
• Understanding of Lean, 5S, and visual factory principles
• Ability to prioritize in a fast‑paced production environment

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem‑solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long‑term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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