Operations Administrator

Industrial Electric Manufacturing; Surrey; On-site; CAD 30,000 - 37,000; Full time

Job summary

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. The Operations Administrator provides administrative and operational support to the production and operations teams to ensure smooth day to day execution of manufacturing activities. This role requires 100% in-office presence in our Surrey, B.C.

offices and does not offer remote work. You will lead labour allocation, manage UKG timekeeping, training records, vacation planning, and daily

Qualifications

• High school diploma or equivalent; post-secondary asset.
• Experience in manufacturing or operations support preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Experience with UKG or similar timekeeping systems is an asset.
• Strong organizational and multitasking abilities.
• Professionalism, discretion with confidential information.

Responsibilities

• Provide administrative and operational support to production and operations teams.
• Coordinate daily labour allocation across production lines and work centers.
• Validate and process timekeeping in UKG; review punches and transfers.
• Assist with payroll data, attendance, overtime, and vacation planning.
• Maintain training records, skills matrices, and certification tracking.
• Support supervisors and managers with timecard approvals and corrections.
• Prepare production paperwork, reports, and operational documentation.
• Maintain confidential employee and operational records with discretion.

Skills

Time management

Multitasking

Attention to detail

Communication

Organizational skills

Discretion

Education

High school diploma

Post-secondary in business administration or related field

Tools

UKG

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

The Operations Administrator provides administrative and operational support to the production and operations teams to ensure smooth day to day execution of manufacturing activities. This role plays a critical part in workforce coordination, labour tracking, timekeeping administration, skills matrix management, production reporting, and maintaining accurate operational records. The successful candidate will support supervisors and managers with labour allocation, UKG timekeeping activities, training records, vacation planning, and daily production administration. This position requires a highly organized, detail oriented, and trustworthy individual capable of handling confidential employee and operational information with professionalism and discretion.

Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work

Key Responsibilities

• Lead daily timekeeping validation activities within UKG.
• Review and audit employee punches, missed punches, transfers, and work center bookings.
• Support supervisors and managers with timecard approvals and corrections.
• Ensure payroll related data is accurate and submitted within required timelines.
• Track attendance, overtime, and vacation schedules.
• Ensure employees are clocking into the correct work centers and lines.
• Escalate discrepancies related to labour tracking and attendance.
• Maintain confidentiality of payroll, attendance, and employee related information.
• Coordinate daily labour allocation across production lines and work centers.
• Maintain accurate employee rosters by line, shift, and work center.
• Support supervisors and managers in assigning employees to appropriate work centers based on skills and training.
• Assist in balancing labour resources across departments based on operational priorities.
• Support workforce planning activities and shift coordination.
• Assist supervisors and managers with vacation planning and scheduling coordination.
• Maintain and update employee training records and skills matrices.
• Coordinate training documentation and certification tracking.
• Support onboarding activities for new employees.
• Work closely with supervisors and Learning and Development teams to ensure employees are assigned to work centers aligned with their qualifications and training status.
• Assist leadership in identifying training gaps and workforce development needs.
• Support daily production reporting and labour tracking activities.
• Prepare and print production paperwork, reports, labels, schedules, and operational documentation.
• Ensure production boards, tier boards, and operational communication areas are updated and maintained.
• Maintain staffing boards, attendance reports, and operational tracking sheets.
• Assist leadership with KPI data collection and reporting preparation.
• Coordinate and support daily administrative requirements for production operations.
• Maintain and organize department records, including timekeeping records, training records, labour allocation records, and operational documentation.
• Ensure all records are accurate, up to date, and accessible to authorized personnel.
• Assist in preparing reports and documentation for audits and reviews.
• Ensure release of controlled documents and retrieval of obsolete revisions in accordance with document control requirements.
• Assist in preparing presentations, reports, and operational documents as required.
• Support coordination and organization of special projects, meetings, and operational initiatives.
• Perform other duties as assigned by production leadership.
• The candidate will be expected to perform additional duties as assigned to support the team and organization

Qualifications

• High school diploma or equivalent required. Post secondary education in business administration, operations, or a related field is considered an asset.
• Experience in manufacturing, production administration, or operations support preferred.
• Proficiency in Microsoft Office including Excel, Word, Outlook, and PowerPoint.
• Experience with UKG or other workforce management systems considered an asset.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.
• High level of professionalism, integrity, and discretion when handling confidential employee and operational information.
• Flexibility to adapt work schedules as needed to support operational and business requirements.

Key Success Factors

• Strong ownership of labour coordination and timekeeping accuracy.
• Ability to maintain organized and accurate operational records.
• Proactive support of production teams and supervisors.
• High sense of urgency and responsiveness in a fast-paced environment.
• Strong focus on confidentiality, accountability, and operational discipline.

Salary Range: $21.60–$26.90 per hour

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

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Use of AI

At IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.