Operations Supervisor

FedEx Group; Peterborough; On-site; CAD 25,000 - 41,000; Part time

Job summary

FedEx Express is seeking an Operations Supervisor to lead day-to-day sort operations and supervise Cargo Handler staff at a Canadian station. You will mentor employees, ensure safety and regulatory compliance, and drive efficient routing and recovery of service issues.

This part-time interview position emphasizes Leadership and the FXE Safety Above All culture, with responsibilities spanning team direction, training, and operational problem solving.

Qualifications

• Requires college degree.
• 2 years FedEx sort operations or senior level hourly role experience or 2 years supervisory experience in related industry.
• Must possess valid driver’s license and a good driving record.
• EXCEL Leadership Development Stream is preferable.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with equipment.
• Successful completion of basic and recurrency training, including DG certification.
• Ability to mentor, coach, and act as a knowledge resource.
• Ability to inspire a shared vision and motivate a team.
• Ability to prioritize and delegate in a time-sensitive manner.
• Conflict management and clear, empathetic communication.
• Seeks to simplify processes while ensuring quality.
• Takes accountability for department failures and finds solutions.
• Strong organizational, planning, and analytical skills.

Responsibilities

• Lead and guide employees in proper package handling, routing and recovery of service failures.
• Oversee all Cargo Handler functions and direct work activities.
• Mentor, coach and train staff to ensure compliance with FXE policies and government regulations.
• Maintain safety and quality standards within the station sort operations.
• Communicate clearly and drive time-sensitive tasks to completion.
• Resolve conflicts and continuously improve processes.

Skills

Leadership

Mentoring

Communication

Problem solving

Time management

Safety awareness

Education

College degree

Tools

DG certification

Excel

Job description

This is an interview position plus CEV. This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR,
• 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record
• EXCEL Leadership Development Stream (Preferred)
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR,
• 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record
• EXCEL Leadership Development Stream (Preferred)
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Qualifications Requises:

Transparence Salariale:

Salaire:

Posting: 08/31/2026 – 09/07/2026 at 3PM local. Part time shift approximately 14:00-20:00 with every 3 weeks having a Sat shift and a day off during the week. Shift subject to change based on operation's needs.

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.