Operations Supervisor

FedEx Group; London; On-site; CAD 65,000 - 88,000; Full time

Job summary

FedEx Express (FXE) is seeking a frontline operations supervisor to support the Safety Above All Culture and manage day-to-day sort operations and Cargo Handlers. You will lead and guide employees in proper package handling, routing and recovery of service failures within the station sort function.

The role oversees CH staff and ensures compliance with FXE policies and government regulations. The position requires a college degree and either 2 years of FedEx sort operations/senior hourly

Qualifications

• Requires a college degree and 2 years in FedEx sort operations or supervisory experience.
• Must have a valid driver's license and clean driving record.
• Ability to lift 70 lbs and handle packages up to 150 lbs with appropriate equipment.
• Willingness to complete basic and recurrency training, including DG certification.
• Strong leadership, mentoring, coaching, and conflict-resolution skills.
• Excellent organizational and analytical abilities.

Responsibilities

• Lead and guide employees in package handling, routing and recovery of service failures.
• Oversee all Cargo Handlers and daily sort activities.
• Mentor, coach, and train staff to ensure compliance with FXE policies and government regulations.
• Communicate clearly and resolve conflicts; maintain quality processes.
• Ensure safety and operational standards are followed.

Skills

FedEx sort operations

Supervisory experience

Driver's license

DG certification

Excel

Leadership

Communication

Mentoring and coaching

Safety awareness

Team coordination

Education

College degree

Job description

This is an interview position plus CEV.
This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver's license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver's license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

Qualifications Requises:

Transparence Salariale:

Salaire:

Détails Supplémentaires: Seasonal Position- Availability: Thursday, Friday, Saturday, Sunday (1200-2100), Monday (1600-2100)

DéNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prèt pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employêes dans ce poste. Le ou la titulaire devra effectuer toute autre tâtache assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succé les formations périodiques et maintenir les accérditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Queêté doivent être bilingues (frânê et anglais). En plus des critéres habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoné sur l’équéite en emploi

FedEx valorise la diversité et l’inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à làimage de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut sépanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.