Operations Supervisor

FedEx; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global logistics company in Canada seeks an Operations Supervisor to lead and guide sort operations. Responsibilities include mentoring staff, ensuring compliance with safety policies, and resolving operational issues. Qualifications include a college degree and supervisory experience in a related field. The candidate must also possess a valid driver’s license and meet physical requirements.

Qualifications

• 2 years FedEx sort operations or senior level hourly role experience or 2 years supervisory experience in a related industry.
• Must possess valid driver’s license and a good driving record.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs.
• Ability to complete all basic and recurrency training including DG certification.

Responsibilities

• Lead daily sort station operations.
• Mentor Cargo Handlers and ensure compliance with policies.
• Manage work activities and resolve operational issues.

Skills

Mentoring

Conflict management

Team motivation

Organizational skills

Analytical skills

Communication

Prioritizing and delegation

Education

College degree

Job description

Overview

This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring / coaching / training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

Responsibilities

The Operations Supervisor leads daily sort station operations, mentors Cargo Handlers, ensures compliance with safety and regulatory policies, manages work activities, and resolves operational issues.

Qualifications

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Posting Dates

Job posting date: 10/08/2025; Job posting end date: 10/15/2025 at 3PM local time.

EEO Statement

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.