Operations Supervisor

FedEx Group; Belleville; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading logistics company seeks an Operations Supervisor to manage sort operations and staff in Belleville. This role involves ensuring compliance with safety standards and mentoring team members, emphasizing leadership and communication skills. Ideal candidates will have a strong background in operations and supervisory experience, along with a valid driver's license. The position follows a set work schedule and encourages applications from diverse backgrounds to promote an inclusive workplace.

Qualifications

• 2 years of FedEx sort operations or supervisory experience in a related industry.
• Valid driver’s license with a clean record.
• Bilingual ability (French and English) preferred for Quebec.

Responsibilities

• Oversee day-to-day sort operations and manage Cargo Handlers.
• Lead and mentor employees in proper package handling and compliance.
• Handle conflict management and inspire team motivation.

Skills

Leadership

Communication

Coaching

Problem-solving

Time management

Analytical skills

Organizational skills

Conflict management

Team motivation

Education

College degree

Job description

This is an interview position plus CEV.

This is a frontline supervisor position supporting the FedEx Express (FXE) Safety Above All Culture. The role manages specific day-to-day sort operations and Cargo Handlers (CH) staff within a station. Responsibilities include leading employees in proper package handling, routing, and recovery of potential service failures within the station sort function. The Operations Supervisor oversees all CH functions, including work activity direction, mentoring, coaching, training, and ensuring compliance with FXE policies, procedures, and government regulations.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• College degree
• 2 years of FedEx sort operations or senior-level hourly experience OR 2 years supervisory experience in a related industry
• Valid driver’s license with a good driving record
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment
• Successful completion and maintenance of all basic and recurrency training, including DG certification
• Mentoring, coaching, and knowledge-sharing abilities
• Ability to inspire, empower, and motivate a team
• Prioritization and delegation skills in time-sensitive situations
• Conflict management skills
• Clear, concise, and empathetic communication skills
• Focus on simplifying business processes while maintaining quality
• Accountability and quick problem-solving abilities
• Strong organizational, planning, and analytical skills

Preferred Qualifications:

• EXCEL Leadership Development Stream (Preferred)

Additional Details: Note 1: Grade 84. Note 2: SHIFT DETAILS: Tuesday (IB), Wednesday (IB), Thursday (IB), Friday (IB), and Saturday (OB). Job posted 7/08/2025, unposted 7/15/2025 at 3:00 pm local time.

DISCLAIMER

This job description is general and not exhaustive. Employees are expected to perform all duties assigned, complete mandatory testing and training, operate in a PC Windows environment, and work varying shifts based on business needs. Bilingual ability (French and English) is required for residents of Quebec. Candidates with driving responsibilities must have a valid driver’s license (e.g., Class 5, G, or 1[AZ]) and a clean driving record.

Employment Equity Statement

FedEx values diversity and fosters respectful, safe, and inclusive workplaces. Applications from all qualified candidates are welcome, including women, persons with disabilities, Indigenous persons, and members of culturally diverse and 2SLGBTQ+ communities. Accommodations are available during the recruitment process upon request.