Operations Scheduler - Full Time

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you know what it takes to join our team, we want to meet you!

We truly believe that where you work matters! If you want to love going to work every day because of the amazing work environment, we have an award-winning Corporate Culture (not to mention that we have an amazing, fun group of employees working for us). Check it out here: https://paladinsecurity.com/about-us/our-culture/

At Paladin, you will find a supportive, fast-paced, team environment within a dynamic industry offering unwavering attention to quality while providing our candidates and employees with an award-winning culture. We trust in your ability and give you the tools, support, and resources to thrive at your job. Come work in a fast-paced environment with great people who value your input, take ownership of their work, and produce great results.

Job Skills / Requirements

Position: Operations Scheduler
City: Windsor
Status: Full-Time
Hours: Friday (2300-0700), Saturday and Sunday (1900-0700)
Pay Rate: $18.50 / hour
Posting Date: April 21, 2025
Closing Date: April 25, 2025

Essential Job Functions:

• Communicates information to Clients and Security Staff using telecommunications systems and equipment
• Answers calls received by Security Staff and General Public and dispatches Security Staff accordingly
• Updates and maintains the Security Incident database
• Update and maintains Security Staff schedules as changes arise during shift as well as filling shifts as vacancies arise

Requirements:

• Proven ability to build and maintain strong working relationships both internally and externally
• Strong leadership, organization and facilitation skills
• Strategic Thinking
• Excellent communication skills both written and verbal
• Strong customer service and multi-tasking skills
• Creative ability to foster new and innovative ways to perform and succeed
• Ability to meet strict deadlines and flexibility in time allocation.
• Proficiency in Computer Usage, with an ability to learn Paladin’s Enterprise software
• Experience in scheduling, administration or security supervision would be considered an asset
• Be willing to work flexible hours
• Must provide proof of double vaccination
• Experience with ADP and/or WinTeam Scheduling Software a definite asset
• Ability to meet strict deadlines and flexibility in time allocation

Highlights:

• Opportunities for Growth & Advancement
• Extensive Paid Industry Training

Additional Information / Benefits: Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Screening Requirements: Criminal Background Check