Operations Representative - Banking

Fidelity Canada; Toronto; Hybrid; CAD 45,000 - 75,000; Full time

Job summary

An innovative firm is seeking an Operations Representative for a hybrid role that combines teamwork and independent work in the financial services sector. This position involves managing banking transactions, ensuring accurate reconciliations, and providing exceptional customer service. Candidates should have a strong understanding of economic markets and the ability to work under tight deadlines. The role offers an opportunity to contribute to process improvements and collaborate with various departments, making it a dynamic and rewarding position for those passionate about finance and banking.

Qualifications

• Minimum of 1 year experience in financial services, preferably in banking.
• 3-year post-secondary education in Finance, Accounting, or Economics.

Responsibilities

• Create and maintain wire templates for accurate banking information.
• Responsible for daily and monthly bank reconciliation of accounts.
• Provide excellent customer service and resolve issues promptly.

Skills

Banking Operations

Customer Service

Financial Services Knowledge

Communication Skills

Process Improvement

Education

Post-secondary education in Finance

Post-secondary education in Accounting

Post-secondary education in Economics

Tools

Bloomberg

Kyriba

Job description

Join to apply for the Operations Representative - Banking role at Fidelity Canada

Job Description

Please note - This role is designated as "Hybrid" as per Fidelity Canada's Dynamic Working Policy.

Who We Are

Current Work Authorization is required for all openings.
Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody, and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

What You Will Do

• Create and maintain wire templates to ensure banking information is accurate
• Book daily bank transactions such as EFT credits/debits, deposits, incoming and outgoing payments
• Work with various departments in Operations, Credit, Compliance, and Finance to manage EFT, PAC, and wire payments
• Responsible for the daily and monthly bank/control account reconciliation of Canadian, USD, and FX accounts to ensure activities are posted accurately, resolve unmatched items, and review stale-dated cheques
• Maintain Kyriba GL/budget code mapping
• Communicate with brokers to resolve unmatched items and perform investigations
• Interact with internal business units and banks/vendors to resolve payment/receipt queries and system issues
• Issue cheques, EFTs, wires, and deposits
• Monitor payment file transmissions and upload positive bank files for payee match review
• Review billing files and upload to Billing Management System
• Coordinate trade settlement instructions to ensure proper payment
• Respond to audit inquiries and liaise with banks and auditors regarding bank balances and adjustments
• Identify process improvements
• Provide excellent customer service, promptly resolve issues, and work collaboratively with team members
• Demonstrate ownership and commitment to achieving results

What We’re Looking For

• Minimum of 1 year relevant experience in financial services, preferably in banking
• Knowledge of Bloomberg is an asset
• 3-year post-secondary education in Finance, Accounting, or Economics
• CTP or similar certification is an asset

The Expertise You Bring

• Strong knowledge of economic markets
• Ability to work under tight deadlines with accuracy
• Teamwork and independent work skills
• Excellent communication skills

Fidelity Canada is an equal opportunity employer and values diversity. Accommodations are available upon request during the application process. Please contact us at [e-mail].