Operations Portfolio Specialist, Non-Note

DLL - Financial Solutions Partner - Part of Rabobank; Burlington; On-site; CAD 52,000 - 79,000; Full time

Job summary

A leading company in financial solutions seeks a Portfolio Specialist to manage invoicing, audits, and financial reporting with a focus on Third Party relationships. The role demands strong attention to detail, excellent communication skills, and a collaborative spirit. This position offers potential for remote work and flexible hours, with a competitive salary range and comprehensive benefits.

Benefits

Flexible hours

Remote working opportunities

Outstanding Medical, Dental, Vision benefits

Employee Referral program

Volunteering days for charity

Qualifications

• Experience in finance or operations in leasing or financing industry considered an asset.
• Strong Excel skills including vlookups, pivot tables, and formulas.
• Solid experience with GL management and financial skills.

Responsibilities

• Manage relationships, invoicing and reporting for Third Party Bill & Collect.
• Complete Retail Subsidy programs, including billing and collections.
• Create and manage various finance-related reports and audits.

Skills

Attention to detail

Problem-solving

Time management

Communication

Team collaboration

Education

Post-Secondary education

Tools

MS Word

MS Outlook

MS Excel

Job description

As a Portfolio Specialist, you can expect to work collaboratively with a team of about 4 colleagues on completing retail transactions system invoicing, vendor and manufacturer audits and reporting. You will be ensuring the accurate completion for reconciling GL entries, specialized invoicing and payments, and aging reporting. Responsible for exercising adherence to: credit and matrix authorizations, system rules, and corporate policies to ensure the accurate completion of responsibilities while meeting customer expected turnaround-timing commitments.

Find out more here about how you can unleash your full potential at DLL

Day to Day

• Manage Third Party Bill & Collect relationships – Responsible for the following:
  • Providing Partner specific monthly invoicing and reporting.
  • Managing the monthly Discrepancy Reports provided by the Partners, completing adjustments as necessary.
  • Managing day-to-day requests from our Partners.
  • Liaising with Partners/Key Contacts regarding their Third-Party Portfolio.
  • Providing buyout and payout invoices.
  • Managing and resolving administrative issues and delinquency items.
  • Managing float applications, payment applications, create refunds packages, and termination preparation.
  • Operational and Cash Audits
  • Responsible for the completion of Third-Party Audits as outlined in the DLL policies and procedures.
• Manage reconciliation, billing and collecting of all Retail Subsidy programs including the collection and follow up on outstanding payments.
• Reporting
  • Responsible for the timely and accurate creation of various reports:
    • Monthly Aging Reports – Third Party and subsidy relationships
    • Manage related Unapplied Suspense and Disposition Suspense report items.
    • Creation of all Third Party reports for the various GBU’s.
    • Master Third Party Billing spreadsheet.
    • Cost Per Use vendor remittance
    • Income and renewal sharing
  • Managing all audits as it relates to Third Party relationships
  • Responsible for the timely and accurate completion of all Finance Related reconciliations and updates on a monthly basis

General:

• Develop and maintain a positive consultative relationship with internal customers as it relates to key system requirements and processes.
• Accountable for achieving daily, weekly and monthly KPI’s and SLA’s.
• Ongoing procedure review and update, including updating procedures, training manuals, and reports.
• Responsible for ensuring that proper records are kept and that policies and procedures are followed, as well as, ensuring all internal controls are adhered too.
• As part of the team, the Portfolio Specialist, will also be called upon from time to complete other administration responsibilities to ensure effective workload for the entire team and as deemed necessary and assigned by manager.
• Support the implementation of IT projects, which includes but not limited to the creation of: test cases, execution of test cases, creation/amendment of procedures/training material, and training of users.

All members enjoy

• Two working days per year volunteering for a local charity
• Remote working from home opportunities
• Flexible hours
• Outstanding Medical, Dental, Vision and Paramedical benefit programs
• Employee Referral program
• Check this link to an overview of all benefits in your region.
• Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset.
• Proficient in MS – Word & Outlook, with strong excel skills (vlookups, pivot tables, formulas).
• Strong Financial skills (e.g. exposure to debit/credit entries/GL management) are needed to be successful in this role.
• Strong attention to detail and excellent keying data entry skills.
• Excellent planning & organizational skills with an ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
• Must be self-directed, decisive and goal oriented. Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
• Excellent problem-solving skills along with logical thinking.
• Excellent verbal and written communication skills along with effective interpersonal skills.
• Solid team player with the ability to work in a very demanding, fast-paced environment.
• Ability to embrace and champion change.
• Capable of driving growth capacity by continuously looking for better ways to improve processes.
• Ability to work from home remotely/independently and in a virtual team environment.
• Post-Secondary (education an asset)

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL!

Settling In

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We become from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to Know

Desired Primary Work Location: Burlington, ON

Applicable Pay Range

$52,323 - $78,484

DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, pension plan, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility.

• Deadline for application: Tuesday, June 17, 2025 ( Due to high volume of applications this requisition may close prior to posted close date )
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.