Operations Planning & Analysis Assistant

City of Mississauga; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

The City of Mississauga seeks a temporary Administrative Assistant to support the Parks and Forestry Teams with day-to-day operations. This role involves providing administrative support, managing correspondence, and maintaining various databases. Successful candidates must possess excellent organizational skills and have experience in office administration.

Qualifications

• Minimum three (3) years of progressive office administration experience.
• Proficient in Microsoft Office applications.
• Able to manage multiple priorities effectively.

Responsibilities

• Provide administrative and clerical support to the Parks and Forestry Teams.
• Prepare correspondence, spreadsheets, presentations, and reports.
• Respond to client inquiries and maintain files and documents.

Skills

Communication

Organizational Skills

Customer Service

Time Management

Education

Post-secondary education in business administration or equivalent

Tools

Microsoft Office

SharePoint

Infor

SAP

Job description

Req ID:26683
Vacancy Type: Temporary

Contract Duration: Up to 1 Year
Number of Positions:1
Closing Date:06/11/2025

Job Summary

Reporting to the Manager, Operational Planning and Analysis, the successful candidate will be responsible for providing timely and accurate administrative and clerical support. Using advanced computer skills and strong organizational abilities, the successful candidate will work with the divisional administrative team to provide assistance in the efficient day-to-day operation of the Parks and Forestry Teams.

Duties and Responsibilities

• Prepare correspondence, spreadsheets, presentations and reports in accordance with corporate standards;
• Respond to internal and external client inquiries in a timely manner and provide follow-up;
• Work in multiple databases with confidence, including Infor, MAX, Cemetery Database (StoneOrchard) and SharePoint.
• Conduct research to support appropriate follow-up as required;
• Perform all administrative duties including but not limited to: mail distribution, office supplies inventory, print/fax, courier;
• Provide financial administrative support for processing invoices and expense claims;
• Maintain files, documents and manuals, and archival records;
• Responsible for accepting payments, following cash handling policies and procedures and POS reconciliation;
• Input high quality data for permits, service requests and work orders into central databases;
• Responsible for tracking Mayor and Councillor requests;
• Provides customer service front counter support and support to operational staff;
• Provides backup and support for other Administrative Assistants;
• Perform other related duties as assigned.

Skills and Qualifications

• Post-secondary education in business administration or equivalent is required;
• A minimum three (3) years of progressive office administration experience or an equivalent combination of education and experience is required;
• Experience using Gimmel (previously OmniRim), Infor, SAP systems, SharePoint, eScribe and MAX systems is preferred;
• Proven team player with ability to manage conflict and effectively deal with difficult situations;
• Experience handling multiple high-priority items simultaneously and working with a team to manage priorities;
• Cash handling and POS experience an asset;
• Excellent computer skills with proficiency in Microsoft Office (Word, Excel PowerPoint, Outlook) is required;
• Strong verbal and written communication skills are required; experience preparing reports and professional correspondence;
• Ability to demonstrate a high level of tact and diplomacy when dealing with clients, external agencies, Councillors, senior management, different levels of government, etc.;
• Ability to think critically and problem solve;
• Excellent attention to detail with strong planning and organization ability to accomplish a variety of tasks, at times with conflicting priorities and timelines;
• Strong customer service and people management skills;
• Ability to maintain a high level of confidentiality;
• Must work effectively with minimal direction and within a team setting.

Hourly Rate/Salary:$ 29.32 - $ 39.09
Hours of Work:35
Work Location:950 Burnhamthorpe Rd W
Department/Division/Section:CMS/Community Services Dept,CMS/Parks, Forestry & Environment,Pks Op Planning & Analysis
Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can alsocheck your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of anyaccommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.