Operations Partner - Cranbrook (Contract)

Bird; Cranbrook; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to revolutionizing urban mobility through innovative solutions. As an Operations Partner, you will play a pivotal role in managing the e-scooter fleet, ensuring vehicles are maintained and deployed effectively. This position requires a strategic thinker who thrives in a dynamic environment and is comfortable working independently. With a focus on community needs, you will collaborate with local stakeholders to enhance service quality and operational efficiency. If you're ready to make a significant impact in the micromobility space, this is the opportunity for you.

Qualifications

• 3+ years of relevant experience in operations or logistics.
• Strong knowledge of local geography and ability to adapt to new tools.

Responsibilities

• Manage end-to-end operations of e-scooter fleet in Edmonton.
• Work on local campaigns to improve market share.

Skills

Strategic thinking

Time management

Problem-solving

Communication skills

Self-motivation

Education

Relevant experience (3+ years)

Job description

Job Description
Bird’s cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there.

Role Overview:

The Operations Partner role is a key role within Bird’s Operations Team. The Operations Partner will work with our regional Operations leadership to manage our fleet of e-scooters in Edmonton to ensure it stays maintained and deployed to meet the transportation needs of the community. We need a strategic critical thinker with an entrepreneurial attitude who can start at 30,000 feet and dive deep into the details to achieve ambitious targets. The ideal candidate for this role should have a “doer” attitude, strong strategic skills, excellent time-management and execution habits, and the ability to communicate clearly and present information. As a Operations Partner, you will take total control of all strategic operations in Edmonton. You will use our mobile technology to monitor, transport, rebalance, and maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby.

Key Responsibilities:

• Manage the end-to-end operation of the respective portfolio, ensuring charging, deploying, relocating and retrieving vehicles
• Work on continuous growth, as well as local campaigns and initiatives to improve market share
• Problem solve - prioritize tasks, and overcome obstacles that come your way
• Be resourceful and a self-starter - take initiative, work well without supervision and begin projects independently

Must-Have Qualifications:

• 3+ years of relevant experience
• Valid Class 5 Drivers License with a clean driving record
• Access to a reliable vehicle for work-related duties
• Strong knowledge of the local geography
• Flexible availability and willingness to regularly work on weekends
• Comfortable learning and adapting to new concepts and using new tools
• Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time.
• Self-motivated, energetic and driven individual with the ability to learn new skills and build a team
• Excels at building networks and liaising with external partners and city stakeholders
• Experience solving complex problems, exercising good judgment in decision-making, and navigating ambiguous environments
• Ability to simplify difficult problems into actionable and solvable tasks

Important Details About the Role:

• This is an independent contractor position, not an employee role.
• You are responsible for your own tools, equipment, and any associated expenses required to complete your work.
• As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird in Cochrane.

Culture at Bird

We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micromobility.

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, colour, religion, sex, national origin, age, disability, veteran status, or genetics. We are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.

Job Types: Full-time, Seasonal

Contract length: 7 months

Flexible language requirement:

• French not required

Licence/Certification:

• Driving License (required)

Ability to Commute:

• Cranbrook, BC (required)

Ability to Relocate:

• Cranbrook, BC : Relocate before starting work (required)

Work Location: In person

Expected start date: 2025-04-01