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An established industry player is seeking an Operations Manager to lead custom signage projects. This pivotal role involves overseeing all operational aspects, ensuring projects are executed efficiently and to the highest standards. The ideal candidate will have extensive experience in operational leadership within a manufacturing environment, bringing a solutions-oriented mindset and a commitment to quality. This is a unique opportunity to shape the future of a respected company as it embarks on a new phase of growth, fostering a culture of collaboration and continuous improvement. If you're ready to make a significant impact in a supportive environment, this role is for you.
Our client, Blanchett Signage Solutions (Blanchett), was established in 1947 by George W. Blanchett and has grown from a post-WWII neon sign shop into one of Western Canada’s most respected full-service signage providers. Still family-owned and operated, the company is now led by President Daryl Blanchett and Vice President Taylor Blanchett, representing the third and fourth generations of leadership. Their legacy is built on a commitment to craftsmanship, innovation, and customer satisfaction. Operating from a 28,000 sq. ft. facility in Edmonton, Blanchett has maintained a reputation for quality and longevity, with many staff members dedicating decades of service to the company. Blanchett offers comprehensive signage solutions, including consulting, design, permitting, manufacturing, installation, and maintenance. Joining Blanchett means becoming part of a company that values its employees as an extension of its family. The company’s culture emphasizes collaboration, professional growth, and a shared commitment to excellence. With a history of long-term employee retention and a leadership team actively engaged in industry associations, Blanchett offers a supportive environment for those passionate about signage and design.
The Operations Manager at Blanchett is a key leadership role responsible for overseeing the end-to-end execution of custom signage projects, from design and estimating through to production and installation. This includes accountability for critical operational support functions such as supply chain and logistics, quality control and assurance, health and safety, and project management. The Operations Manager will be a core member of the Senior Leadership Team (SLT), helping to shape and deliver on the company’s vision and goals. This is a pivotal time to join Blanchett, as the successful candidate will be among the first key hires under a new organizational structure, with the opportunity to play a foundational role in finalizing the organizational structure and supporting the company’s next phase of growth. In the first six months, the primary focus will be on stabilizing and enhancing production performance, building strong team processes, and ensuring projects are delivered on time, within scope and budget, and to the highest quality standards. Following this ramp-up period, the role will evolve to take on broader strategic leadership across the full operations portfolio, driving continuous improvement, operational excellence, and long-term scalability.
Blanchett is looking for a seasoned and hands-on operational leader who thrives in a fast-paced manufacturing environment and brings a practical, team-focused approach to leadership. The ideal candidate has a minimum of 10 years of progressive operational experience, including at least 3 years in a management role, with a proven ability to lead teams, set clear performance goals, and deliver projects on time and within budget. They should possess strong business acumen and the ability to manage complex operational workflows, bringing a solutions-oriented mindset and excelling at navigating challenges with calm, clarity, and sound judgment. The candidate must be an effective communicator who builds strong cross-functional relationships and fosters a culture of accountability, collaboration, and continuous improvement. A commitment to quality, efficiency, and strong follow-through is essential, along with the ability to manage competing demands and prioritize effectively. Exposure to Lean Manufacturing principles and credentials such as a PMP, P.Eng., or Lean Six Sigma Black Belt are considered strong assets.
To learn more about this opportunity, please apply below or reach out to Nathan Makarowski at nathan@humanisadvisory.com.
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