Operations Manager - Wealth Management Canada

Operations Manager - Wealth Management Canada

Location: Toronto, Canada

Job Type: Full Time

Your Role

Are you an expert on risk? Do you know how to implement risk processes? We’re looking for an Operations Manager to:

1. Develop and manage operational processes, controls and infrastructure for Wealth Management Canada Operations.
2. Understand and serve as the point of escalation for daily operational and trade support functions. Oversight includes the management of staff performing Account onboarding, Asset transfers, Security data maintenance, cash management, trade settlements, corporate actions, and tax reporting capabilities.
3. Manage the success of key operational partnerships with custodians and vendors.
4. Explore and implement key risk controls around all operational processes.
5. Have regular touch points with internal and external key stakeholders.
6. Provide leadership and people management along: sourcing, onboarding, development, retention, and succession planning.
7. Strategic regional impact around operational effectiveness, process improvement, and people management.

Your Expertise

1. 5+ years of demonstrated Operations Management/leadership experience at a financial institution.
2. Exceptional problem solving, partnering, decision making, and critical thinking.
3. Current on local governing regulations in the trade settlements, payments, and tax areas. Global regulation knowledge is a nice to have.
4. Excellent communication, presentation, and interpersonal skills with the ability to establish and maintain effective working relationships across the Bank.
5. Represent Operations across various forums, working groups, and committees effectively.
6. Demonstrate exceptional emotional maturity in decision making situations while keeping client service and risk management as a priority.

About Us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

Join Us

At UBS, we know that it's our people, with their diverse skills, experiences, and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow, and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. UBS Canada is committed to providing equal employment opportunity to all applicants and employees. This applies to everything we do – hire, evaluate, promote, compensate, train, and terminate. UBS Canada will reasonably accommodate applicants with disabilities who need adjustments to participate in the application, assessment, or interview process.