Operations Manager Trainee

坍; Waterloo; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Route Manager Trainee, where you'll engage with frontline teams and enhance operational efficiency. This hands-on role focuses on developing leadership skills while maximizing customer satisfaction and financial performance. You'll receive comprehensive training and the opportunity to grow within a supportive environment dedicated to sustainability. If you're ready to make a difference and lead teams towards success, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Stock Purchase Plan

Pension

Paid Vacation

Holidays

Personal Days

Qualifications

• Bachelor's Degree or High School Diploma with relevant experience.
• Valid Driver's License with an acceptable driving record.

Responsibilities

• Provide consistent touchpoints with frontline employees.
• Develop knowledge of safety programs and operational processes.

Skills

Verbal Communication

Written Communication

Time Management

Organizational Skills

Decision-Making

Education

Bachelor's Degree

High School Diploma/GED

Job description

Job Description

What is the value of a WM job?

The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

Who are we? #WeAreWM

Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team today.

I. Job Summary

The Route Manager Trainee (RMT) training program is designed to prepare individuals to become frontline Route Managers. The majority of the day is spent in the field, interacting with frontline employees. Through hands-on training, we teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams. Candidates must be willing to relocate within a specified geographic area after completing the training.

II. Essential Duties and Responsibilities

Developing

• Provide timely and consistent touchpoints with frontline employees
• Review best practices to enhance daily performance
• Partner with Drivers and Technicians to develop job-related skills
• Complete the assigned RMT training curriculum and other training

Coaching

• Practice and seek feedback on coaching conversations
• Collaborate with frontline managers to understand daily operations

Other

• Develop knowledge of DOT & OSHA safety programs, operational processes, systems & tools, performance management, dispatch & routing, fleet maintenance.

III. Supervisory Responsibilities

This role may involve leadership or management responsibilities periodically during the program.

IV. Qualifications

The following are the minimum requirements for performing this job:

Education and Experience

• Bachelor's Degree or High School Diploma/GED with four years of relevant work experience

• Valid Driver's License with an acceptable driving record
• Willingness to relocate within the assigned area after training
• Ability to work flexible hours, ride in a vehicle or sit at a desk up to 12 hours/day

Skills

• Excellent verbal and written communication skills
• Strong time management and organizational skills
• Effective decision-making skills

Benefits

We offer a competitive compensation package including Medical, Dental, Vision, Life Insurance, Short-Term Disability, Stock Purchase Plan, Pension, Paid Vacation, Holidays, and Personal Days. Benefits may vary by location.

About Us

WM (WM.com) is North America’s largest waste management environmental solutions provider, committed to sustainability and innovative environmental solutions. We serve millions across the U.S. and Canada, with extensive recycling, renewable energy, and environmentally friendly transportation initiatives.

Equal Employment Opportunity

We are an equal opportunity employer, providing accommodations upon request for candidates taking part in the selection process.

About The Team

WM Leaders are vital to our culture of caring and resilience. We are industry leaders in sustainability and environmental solutions, dedicated to a sustainable future.