Operations manager, restaurant

Fairmont Le reine Elizabeth; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the hospitality sector is looking for an Operations Manager for their restaurant in Montreal. The successful candidate will manage budgeting, staff training, and daily operations while ensuring compliance with health and safety regulations. This role is pivotal in enhancing customer service and maintaining high operational standards.

Benefits

Disability benefits

Paramedical services coverage

Bonus

Group insurance benefits

Life insurance

Registered Retirement Savings Plan (RRSP)

Qualifications

• 5 years or more experience required.
• Ability to manage budgets and train staff.
• Strong customer service orientation.

Responsibilities

• Analyze and develop budget to enhance restaurant profits.
• Train and monitor staff performance.
• Plan and organize daily operations.

Skills

Client focus

Efficient interpersonal skills

Organized

Team player

Tools

MS Office

Point of sale system

Job description

• Experience: 5 years or more

Work setting

• Urban area
• Restaurant and food service

Budgetary responsibility

• $8,000,001 +

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Plan and control budget and inventory

Computer and technology knowledge

• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Client focus
• Efficient interpersonal skills
• Organized
• Team player
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Disability benefits
• Paramedical services coverage
• Bonus
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

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