Operations Manager (Jr or above) - Blonyx Sports Nutrition

Blonyx; Vancouver; Hybrid; CAD 52,000 - 65,000; Full time

Job summary

Blonyx is seeking an Operations Manager who will play a crucial role in enhancing customer experience and fulfillment processes in a rapidly growing environment. The ideal candidate is passionate about supporting athletes, willing to take ownership, and eager to grow within the company. This role offers the chance to contribute significantly to operations while enjoying a flexible schedule and comprehensive benefits.

Benefits

Comprehensive health benefits

Flexible schedule

Free sports nutrition products

Mentorship and growth opportunities

Athlete-driven team culture

Qualifications

• Experience in operations, supply chain, or customer service (1–3 years for junior, 4+ years for senior).
• Comfortable with Shopify and spreadsheets.
• Understanding of compliance (GMP, Health Canada, CFIA) is a plus.

Responsibilities

• Oversee customer service and fulfillment processes.
• Manage supply chain operations and product inventory.
• Ensure regulatory compliance and maintain quality standards.

Skills

Operations Management

Supply Chain Management

Customer Service

Attention to Detail

Education

Bachelor's degree or equivalent experience

Job description

Operations Manager – Blonyx Biosciences Inc.

Location: Hybrid (Vancouver area preferred)

Salary: $52,000–$65,000/year (based on experience) + benefits + flexible schedule + free sports nutrition products

Join us in helping more people achieve their athletic ambition—and fast-track your career doing it.

About Blonyx

At Blonyx, our mission is to help as many people as possible achieve their athletic ambition.

We do this by creating clean, science-backed sports nutrition products that support real training and real performance. No gimmicks. No unnecessary ingredients. Just what athletes need. We’re a fast-growing company, built by athletes for athletes, and we’re looking for an Operations Manager to help us scale our impact.

The Opportunity

This is a high-impact, fast-growth opportunity for the right person. We’re open to both emerging operators (1–3 years experience) who want to build their career in a mission-driven startup, and seasoned professionals (4+ years) who have a proven track record of building systems, leading teams, and improving business performance.

Whether you’re just getting started or ready to take the next step, this role is designed to evolve with your skillset. You’ll play a key part in ensuring our athletes always get what they need—on time, to the highest quality standards—and in building the operational backbone of a growing company.

What You’ll Own

Customer Experience & Fulfillment

• (Junior): Handle customer service emails, respond to inquiries, and coordinate Shopify orders
• (Senior): Oversee customer service as a function—ensuring high-quality support, building scalable processes, and analyzing feedback to improve CX
  
  
  

Inventory & Supply Chain Management

• Coordinate product movement between manufacturers and warehouses (Canada, US, UK)
• Place manufacturing and packaging orders; monitor inventory levels; prevent stockouts and overages
• Manage import/export logistics and ensure required documentation is in place
  
  
  

Regulatory & Quality Assurance

• Maintain product licenses with Health Canada and the CFIA (training provided)
• Support warehouse and partner compliance with GMP and quality standards
• Assist in implementing scalable QA documentation and systems
  
  
  

Supplier & Partner Management

• Build strong relationships with suppliers, warehouse teams, and 3PLs
• Be assertive and solutions-oriented when problems arise—get on the phone and make things happen
• Maintain clear, regular communication with all logistics and manufacturing partners
  
  
  

Operational Strategy & Growth

• (Junior): Support ongoing improvements and learn to spot inefficiencies
• (Senior): Lead initiatives that improve efficiency, reduce cost, and enhance scalability—and demonstrate how they impact the business at the P&L level.
  
  
  

You’re a Great Fit If You:

• Are passionate about sports, performance, and helping athletes succeed
• Thrive in a fast-paced startup environment with shifting priorities and hands-on work
• Are detail-oriented, organized, and great at juggling multiple projects at once
• Communicate clearly, confidently, and proactively with team members and external partners
• Want to take ownership, grow with the business, and become a future Director or COO
• Have experience or interest in quality assurance and regulatory compliance
• Are active in, or connected to, the athletic community
  
  
  

Experience & Qualifications

We’re hiring for a flexible level of experience, and will tailor your responsibilities and compensation accordingly:

For Junior-Level Candidates (1–3 years):

• Experience in operations, supply chain, or customer service (CPG or eCommerce preferred)
• Comfortable with Shopify, spreadsheets, and communicating with vendors or partners
• Eager to learn and take on more responsibility quickly
  
  
  

For Senior-Level Candidates (4+ years):

• Proven track record of leading operations or logistics teams in a growing business
• Experience managing customer service at scale and improving support systems
• Demonstrated ability to drive measurable improvements in cost, efficiency, or profitability
• Strong understanding of eCommerce operations, supply chain, and inventory management
• Experience with compliance (GMP, Health Canada, CFIA) is a strong plus
  
  
  

What You’ll Get

• Salary: $52,000–$65,000/year based on experience
• Benefits: Comprehensive health benefits
• Perks: Flexible schedule + free Blonyx supplements + athlete-driven team culture
• Development: Mentorship and a clear growth path to senior leadership
• Impact: A key role in a company built to support athletes at every level
  
  
  

To Apply:

Send us your resume and a brief cover letter outlining 3 reasons why you want to work for Blonyx in this role (you can do this via this platform or email us at [e-mail])