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Une entreprise de services commerciaux recherche un Gestionnaire des opérations dynamique à Montréal. Le candidat doit avoir une expérience pertinente en gestion d'équipe et l'aptitude à optimiser les opérations de l'entreprise. Ce rôle implique des responsabilités variées telles que la gestion budgétaire, la supervision du personnel et la résolution de problèmes opérationnels.
Job Title
Operations Manager/Gestionnaire des operationsJob Description Summary
We are seeking a dynamic and experienced Operations Manager to oversee and manage the day-to-day operations of our commercial services in Montreal. This role is pivotal in ensuring the seamless delivery of administrative and operational support across the local office. The ideal candidate will be a strategic thinker and hands-on leader, responsible for managing operations staff, optimizing office functions and driving operational excellence in collaboration with the Managing Principal and other key stakeholders. As an operations leader, this individual will ensure there is sufficient support and act as a steward for operational excellence initiatives.Job Description
Key Responsibilities
Key responsibilities include but not limited to:
Partner closely with the local Managing Principal to manage all operational aspects of the business within a given market
Creatively solve problems to ensure the market’s office operates in an efficient and effective manner
Work with HR to hire, onboard, and evaluate administrative and office operations support staff
Provide formal leadership, mentoring and supervision to the administrative and office operations support staff
Oversee and manage the purchasing and maintenance of office supplies/equipment, mail room operations, office technology implementation, upgrades, support, facilities, telecommunications, emergency preparedness, and business continuity planning
Solicit and negotiate vendor bids, contracts, and pricing
Coordinate and distribute work between Broker support and Administrators if roles exist within local offices
Work with Managing Principal, FP&A and Regional Director of Operations to draft and finalize budget (revenue and expenses)
Help promote culture of compliance within office for fee-earners and support staff to routinely update CRM system
Solicit input from service line, fee-earners and market leads at pre-budget meetings regarding recent wins, pipeline activity, anticipated recruiting and attrition, capital spend, etc.
Work with Managing Principal and Regional Director of Operations to follow up with fee-earners, staff, Project Coordinators, as needed, to update monthly pipeline information
Maintain tracking of expenses related to deals, using Commissions Accounting and CRM Systems
Track expense budgets for all deals and escalate concerns to Managing Principal and Regional Director of Operations, as needed
Review and approve all expense reports and determine if expenses are appropriate and in policy in Expense system
Review business case for necessity of expenditure
Performs other related duties as required or requested
Requirements
Bachelor Degree in Business, Finance, Real Estate or related discipline.
5+ years of experience in operations or commercial real estate or administration with at least 3 years of people management experience.
Bilingual proficiency in English and French is required.
Proficiency in Microsoft Office Suite, Workday, knowledge of Salesforce and budgeting tools is a plus.
Ability to analyze and interpret P&L statements and financial data.
Demonstrated success in process improvement and operational efficiency.
Excellent interpersonal communication, leadership and relationship building skills.
Excellent written, verbal and presentation communication abilities.
Strong organizational and project management skills.
Conflict resolution and executive communication experience.
Office location: 1500-999, boul. de Maisonneuve O, Montreal, H3A 3L4 (at Peel Metro)
Cushman & Wakefield is committed to employment equity. Our goal is to provide a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need to receive the job offer in an alternative format or access any other accommodation during the hiring process, please submit your request by email to canadarecruitment@cushwake.com. Please include job title and location when contacting us.
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Responsabilités principales
Les principales responsabilités sont notamment les suivantes:
Exigences
? Lieu de travail : 1500-999, boul. de Maisonneuve Ouest, Montréal, H3A 3L4 (station de métro Peel)
Cushman & Wakefield s'engage en faveur de l'équité en matière d'emploi. Notre objectif est d'offrir un environnement de travail diversifié, inclusif et sans obstacles.
Si vous êtes une personne en situation de handicap et souhaitez recevoir l’offre d’emploi dans un format alternatif ou accéder à d'autres mesures d’adaptation pendant le processus de recrutement, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez inclure le titre du poste et le lieu dans votre message.