Operations Manager - Edmonton

Talent Compass; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading college is seeking an Operations Manager to ensure efficient day-to-day campus operations. This role includes overseeing student services, managing compliance with regulatory requirements, and leading administrative teams. Ideal candidates will have significant experience in educational operations, strong leadership abilities, and familiarity with PCC compliance.

Qualifications

• Minimum 3–5 years of experience in an operations or management role.
• Strong knowledge of Private Career Colleges Act and PCC compliance.
• Excellent leadership and organizational skills.

Responsibilities

• Oversee daily campus operations and ensure regulatory compliance.
• Manage administrative functions and support student services.
• Supervise staff and promote a positive workplace culture.

Skills

Leadership

Organizational skills

Problem-solving

Education

Post-secondary education in Business Administration or related field

Tools

MS Office

Student information systems

Job description

Operations Manager

Job Summary:
The Operations Manager plays a vital role in ensuring the efficient day-to-day operations of the college campus. This role is responsible for managing administrative functions, overseeing student services, ensuring regulatory compliance, and supporting academic departments. The ideal candidate will be a highly organized, detail-oriented individual with strong leadership skills and a solid understanding of private career college operations, including PCC compliance and ministry regulations.

Key Responsibilities:
Campus Operations & Administration

• Oversee daily campus operations, ensuring a clean, safe, and productive learning environment
• Manage scheduling, facilities, front-desk, and administrative support teams
• Maintain inventory of office and instructional supplies, liaising with vendors and service providers

Regulatory Compliance

• Ensure compliance with Ministry of Colleges and Universities (MCU), Private Career Colleges Act, and all relevant regulations
• Maintain accurate documentation for audits and inspections
• Support program registration, renewals, and any required institutional reporting

Student Services & Support

• Oversee the student life cycle from enrollment through graduation, ensuring a high standard of student experience
• Collaborate with admissions, finance, and academic teams to coordinate student onboarding, records management, and graduation preparation
• Address and resolve student concerns in a timely and professional manner

Team Leadership

• Supervise administrative, student services, and support staff
• Provide performance management, training, and mentorship
• Promote a positive and collaborative workplace culture

Communication & Coordination

• Serve as the operational point of contact between departments including Admissions, Academics, Finance, and Career Services
• Support campus events, graduations, and information sessions
• Prepare reports for senior management and external regulators as needed

Qualifications:

• Post-secondary education in Business Administration, Education Management, or related field
• Minimum 3–5 years of experience in an operations or management role, preferably in education or a regulated sector
• Strong knowledge of Private Career Colleges Act, 2005 and PCC compliance requirements (Alberta or Ontario depending on jurisdiction)
• Excellent leadership, organizational, and problem-solving skills
• High level of proficiency in MS Office and student information systems (e.g., Orbund, Populi, CampusLogin)

The Operations Managerwill directly report toDirector of OperationsandPresident.