Operations Manager - Coquitlam B.C.

WM; Coquitlam; On-site; CAD 72,000 - 107,000; Full time

Job summary

A leading company in waste management is seeking a Manager responsible for onboarding, coaching, and performance management of drivers and helpers. This role involves daily field interaction to ensure effective training and support for frontline employees while adhering to safety practices and performance standards. The ideal candidate will have an Associate Degree or a High School Diploma with relevant experience.

Benefits

Medical, Dental and Vision insurance

Life Insurance and Short Term Disability

Stock Purchase Plan

Company Match on RRSP Contribution

Paid Vacation, Holidays, and Personal Days

Qualifications

• Must possess an Associate Degree or High School Diploma and relevant work experience.
• At least 18 years of age and legally eligible to work in Canada.
• Valid Driver's License required.

Responsibilities

• Onboarding and coaching new frontline employees.
• Performance management and conducting root cause investigations.
• Maintaining safety practices and auditing route operations.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Education

Associate Degree

High School Diploma

Job description

This role is responsible for Onboarding Developing Coaching Mentoring and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities

• Onboarding Ensuring new frontline employees have tools instruction and feedback for successful daily duties Meet with new frontline employees daily to ensure consistent communication and support of onboarding.
• Developing Provide timely and consistent touchpoints with frontline employees. Regular review of best practices to enhance daily performance Focus on understanding and progress of frontline employee career goals
• Coaching Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success Actively practice and seek feedback on coaching conversations.
• Mentoring Lead by example to ensure safety practices are paramount with each employee and Teaching and developing an understanding of the WM Way
• Performance Management Conducts Root Cause Investigations for all injuries and incidents ensuring consistent discipline and retraining. Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily (e.g. DVIRs driver time and attendance open tickets) following up where appropriate.
• Visits customers and customer sites to evaluate and resolve safety issues seeking service alternatives where appropriate.

III. Qualifications

A. Required Qualifications

• Associates Degree or in lieu of a degree High School Diploma (accredited) and two (2) years of relevant work experience.
• Must be at least 18 years of age and legally eligible to work in the country where the position is located.
• Valid Drivers License Required.

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• This job operates in a mix between an office environment and plant / field environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.

The expected base pay range for this position is$72490 - $106260 annually. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidates relevant experience education training certifications qualifications and work location.

At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company Match on RRSP Contribution and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for please click Apply.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 72490 - 106260

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